Post and respond to content in the community

---
title: Post and respond to content in the community
description: Post and respond to content in the community to get answers or share information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/post-respond-content.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Using communities, Communities, Customer Service Management]
---

# Post and respond to content in the community

Post and respond to content in the community to get answers or share information.

## Before you begin

Role required: sn\_communities.community\_user

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Perform one or more of the following tasks from the community homepage.


-   **[Ask a question in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/create-question.md)**  
Ask a question in a forum to get an answer from other community users.
-   **[Reply to a question in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/reply-question.md)**  
Reply to a question or another reply.
-   **[Post a blog in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/create-blog.md)**  
Create a blog post and publish it immediately, schedule to publish at a specified date, or save it as a draft.
-   **[Post a video in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/create-video.md)**  
Post a video in a forum or sub forum.
-   **[Comment on a blog or a video in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/comment-blog.md)**  
Comment on a blog or a video or comment on another comment.
-   **[Post a document in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/create-document.md)**  
If you have the proper permissions in a forum, you can share a document with colleagues, experts, or other community users. You can associate the document with as many topics as needed.
-   **[Mention a user in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/mention-users-community.md)**  
Draw attention to your content in the community by mentioning other community users in the post.
-   **[Community events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/community-events.md)**  
Create, manage, and participate in events to encourage engagement across the community.
-   **[Bookmark community content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/bookmark-content.md)**  
You can bookmark your favorite questions, blogs, videos, documents, and events. You cannot bookmark content in draft state or replies or comments.
-   **[Provide feedback on community content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/provide-feedback.md)**  
Provide feedback on content that you find useful.

**Parent Topic:**[Using communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/using-communities.md)

**Related topics**  


[Community homepage features for logged in users]()

[Navigating the activity feed]()

[Navigating the forum homepage]()

[Community homepage features for non-logged in users]()

[Self-register to a community]()

[Search the community]()

[Use a community profile]()

[Community subscriptions]()

[Request membership to a forum]()

[Accept an invitation to join a forum]()

[Report inappropriate community content]()

[Add featured content in a community]()

[Email a community user]()

[View a list of questions and create a case]()

[Gamification]()