Search the community

---
title: Search the community
description: Enter a keyword to use the type-ahead search on the Community homepage or enter one or more words to view all search results.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/search.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Using communities, Communities, Customer Service Management]
---

# Search the community

Enter a keyword to use the type-ahead search on the Community homepage or enter one or more words to view all search results.

## Before you begin

Role required: sn\_communities.community\_user

**Important:**

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Procedure

1.  Navigate to the community homepage.

2.  Press the space bar to use the type-ahead search and enter a keyword in the **Search Community** field.

3.  Choose from the following options:

    1.  Click a content item, topic, forum, or profile that matches your search.

    2.  To enter your question, blog, or video if no matching content is displayed, click **Ask the Community**.

    3.  To display all search results, click **View all Results**.

4.  Alternatively, enter one or more keywords in the **Search Community** field and press the Enter key.

    A list of matching search results appears.


-   **[Refine your search results](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/refine-search-results.md)**  
Refine your search results to narrow down the content displayed.
-   **[Sort your search results](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/sort.md)**  
Sort your community search results to narrow down the content displayed.

**Parent Topic:**[Using communities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/using-communities.md)

**Related topics**  


[Community homepage features for logged in users]()

[Navigating the activity feed]()

[Navigating the forum homepage]()

[Community homepage features for non-logged in users]()

[Self-register to a community]()

[Use a community profile]()

[Community subscriptions]()

[Request membership to a forum]()

[Accept an invitation to join a forum]()

[Post and respond to content in the community]()

[Report inappropriate community content]()

[Add featured content in a community]()

[Email a community user]()

[View a list of questions and create a case]()

[Gamification]()