Activate Web Embeddables

task australia Updated Sep 10, 2026 1 min read act-web-embeddables.md

You can enable the ServiceNow Components for Customer Service (sn_cx_components), Web Components for Guest (sn_guest_component), and Web Embeddable Core (sn_embeddable_core) to enable Web Embeddables on your instance. The application establishes related plugins if they aren’t already installed.

Before you begin

Role required: admin

About this task

Activating Web Embeddables installs the following plugins:

Components for Customer Service (sn_cx_components)
Web Components for Guest (sn_guest_component)
Web Embeddable Core (sn_embeddable_core)

Procedure

Navigate to All > System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

Result

Web Embeddables is available on your instance. To see the roles, tables, and properties that the plugins add, see Components installed with Web Embeddables and Properties installed with Web Embeddables.

What to do next

Set up your instance for Web Embeddables. See Set up Web Embeddables.

54 lines · 3.3 KB Wrap lines

---
title: Activate Web Embeddables
description: You can enable the ServiceNow Components for Customer Service \(sn\_cx\_components\), Web Components for Guest \(sn\_guest\_component\), and Web Embeddable Core \(sn\_embeddable\_core\) to enable Web Embeddables on your instance. The application establishes related plugins if they aren’t already installed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/act-web-embeddables.html
release: australia
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Web Embeddables, Set up self-service, Configure, Customer Service Management]
---

# Activate Web Embeddables

You can enable the ServiceNow Components for Customer Service \(sn\_cx\_components\), Web Components for Guest \(sn\_guest\_component\), and Web Embeddable Core \(sn\_embeddable\_core\) to enable Web Embeddables on your instance. The application establishes related plugins if they aren’t already installed.

## Before you begin

Role required: admin

## About this task

Activating Web Embeddables installs the following plugins:

- Components for Customer Service \(sn\_cx\_components\)
- Web Components for Guest \(sn\_guest\_component\)
- Web Embeddable Core \(sn\_embeddable\_core\)

## Procedure

1. Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.

2. Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select **Install** to start the installation process.

**Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).

## Result

Web Embeddables is available on your instance. To see the roles, tables, and properties that the plugins add, see [Components installed with Web Embeddables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/components-installed-web-embeddables.md) and [Properties installed with Web Embeddables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/properties-installed-with-web-embeddables.md).

## What to do next

Set up your instance for Web Embeddables. See [Set up Web Embeddables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/set-up-web-embeddables.md).