Portal Browse Taxonomy widget
concept australia Updated Sep 10, 2026 1 min read browse-taxo-widget.md
The Portal Browse Taxonomy widget displays hierarchical taxonomy topics that enable your users to navigate to knowledge articles and catalog items through the widget's navigation pane.
[Omitted image "browse-taxonomy-widget.jpg"] Alt text: Portal Browse Taxonomy widget displaying knowledge articles and catalog items related to network issues.
For more information about how to configure the Portal Browse Taxonomy widget using the instance options, see Add and configure the Portal Browse Taxonomy widget.
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--- title: Portal Browse Taxonomy widget description: The Portal Browse Taxonomy widget displays hierarchical taxonomy topics that enable your users to navigate to knowledge articles and catalog items through the widget's navigation pane. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/browse-taxo-widget.html release: australia product: Customer Self-service and Omnichannel Engagement classification: customer-self-service-and-omnichannel-engagement topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Set up Configurable Portal widgets, Set up self-service, Configure, Customer Service Management] --- # Portal Browse Taxonomy widget The Portal Browse Taxonomy widget displays hierarchical taxonomy topics that enable your users to navigate to knowledge articles and catalog items through the widget's navigation pane. \[Omitted image "browse-taxonomy-widget.jpg"\] Alt text: Portal Browse Taxonomy widget displaying knowledge articles and catalog items related to network issues. For more information about how to configure the Portal Browse Taxonomy widget using the instance options, see [Add and configure the Portal Browse Taxonomy widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/config-portal-browse-taxo-widget.md).
| title | Portal Browse Taxonomy widget |
| description | The Portal Browse Taxonomy widget displays hierarchical taxonomy topics that enable your users to navigate to knowledge articles and catalog items through the widget's navigation pane. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/browse-taxo-widget.html |
| release | australia |
| product | Customer Self-service and Omnichannel Engagement |
| classification | customer-self-service-and-omnichannel-engagement |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Set up Configurable Portal widgetsSet up self-serviceConfigureCustomer Service Management |