Embed the Playbook intake component instance on the third-party website

---
title: Embed the Playbook intake component instance on the third-party website
description: Embed the global code and component code of the Playbook intake component instance that you configured so that you can enable your customers to start creating a case using the playbook guided experience on your third-party website.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/embed-playbook-intake-comp.html
release: australia
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Playbook intake component, Configure web components, Configure Web Embeddables, Set up self-service, Configure, Customer Service Management]
---

# Embed the Playbook intake component instance on the third-party website

Embed the global code and component code of the Playbook intake component instance that you configured so that you can enable your customers to start creating a case using the playbook guided experience on your third-party website.

## Before you begin

You must configure the Playbook intake component instance. For information, see [Configure the Playbook intake component instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/config-playbook-intake-comp.md).

Role required: None

## Procedure

1.  On your third-party website, in the website's HTML file, paste the global code that you copied.

    **Note:** The global code only needs to be added once to your third-party website.

2.  On your website’s HTML file, paste the component code that you copied.

3.  Open the website to which you embedded web component to verify that it launches the Playbook intake component instance.


## Result

The Playbook intake component instance appears on your third-party website.