Configure a Portal Browse Taxonomy widget to work with the Portal Taxonomy Topic widget

---
title: Configure a Portal Browse Taxonomy widget to work with the Portal Taxonomy Topic widget
description: Enable users to access knowledge articles and catalog items in the Portal Taxonomy widget by selecting a topic on the card in the Portal Taxonomy Topic widget.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/map-browse-taxo-with-taxo-topic.html
release: australia
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Portal Taxonomy Topic widget, Set up Configurable Portal widgets, Set up self-service, Configure, Customer Service Management]
---

# Configure a Portal Browse Taxonomy widget to work with the Portal Taxonomy Topic widget

Enable users to access knowledge articles and catalog items in the Portal Taxonomy widget by selecting a topic on the card in the Portal Taxonomy Topic widget.

## Before you begin

You must add and configure the Portal Browse Taxonomy widget before accessing taxonomic topic on the Portal Taxonomy Topic widget. Otherwise, a blank page displays on the Portal Taxonomy Topic widget. For more information, see [Add and configure the Portal Browse Taxonomy widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/config-portal-browse-taxo-widget.md).

You must add and configure the Portal Taxonomy Topic widget in your portal. For more information, see [Add and configure the Portal Taxonomy Topic widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/add-conf-port-taxo-topic.md).

Role required: sp\_admin

## Procedure

1.  On your portal home page, in the website URL, copy the page ID.

    ```
    https://<instance-url>/<portal-id>?id=<page-id>&sys_id=<record-id>
    ```

2.  On you portal home page, press Control+right-click on the Portal Taxonomy Topic widget.

3.  Select **Instance Options**.

4.  On the Instance options window, in the Behavior section, paste the page ID into the **Browse taxonomy page** field.

5.  Select **Save**.


## Result

Selecting topics redirects the user to a Portal Browse Taxonomy widget that displays related knowledge articles and catalog items.