Configure a wishlist and cart for your portal header

task australia Updated Sep 10, 2026 1 min read portal-config-header-wishlist.md
Raw file servicenow.com

Display a wishlist and cart on your portal header.

Before you begin

Role required: sp_admin

Procedure

  1. Modify JSON.

    1. Navigate to All > Service Portal > Portal.

    2. On the Service Portal page, search and select Customer Support in the Title column.

    3. On the Customer Support page, in the Main menu field, select the Preview this record icon ([Omitted image "preview-record.png"] Alt text: Preview this record).

    4. Select Open Record on the Instance with Menu pop-up window.

    5. On the Portal revamp demo menu page, in the Additional options, JSON format field, modify the JSON as shown.

      JSON
      {    "enable_cart": {    "displayValue" : "true",    "value": false  },  "enable_wishlist": {    "displayValue" : "true",    "value": false  }}
    6. Select Update.

  2. Enable wish list.

    1. Navigate to Service Catalog > Maintain Catalogs.

    2. Open Customer Service record.

    3. Select Enable Wish List check-box.

    4. Select Update.

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