Customize UI actions for a playbook page
task australia Updated Sep 10, 2026 1 min read customize-process-ui-actions-bar.md
You can customize the UI actions that appear in the action bar for a playbook page or page variant.
Before you begin
Role required: workspace_admin, ui_builder_admin, admin
Note: Any changes made to the configuration will affect other record pages and page variants where the action bar component is used.
Procedure
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Navigate to All > Now Experience Framework > Declarative Actions > Form Actions.
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Select an Action label to display the Action Assignment form.
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Click Edit to include or exclude a particular action on the UI.
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Click Update.
Related topics
41 lines · 1.5 KB
--- title: Customize UI actions for a playbook page description: You can customize the UI actions that appear in the action bar for a playbook page or page variant. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customize-process-ui-actions-bar.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Playbook pages, Playbooks in Customer Service Management, Agent tools, Organize agent workspaces, Configure, Customer Service Management] --- # Customize UI actions for a playbook page You can customize the UI actions that appear in the action bar for a playbook page or page variant. ## Before you begin Role required: workspace\_admin, ui\_builder\_admin, admin **Note:** Any changes made to the configuration will affect other record pages and page variants where the action bar component is used. ## Procedure 1. Navigate to **All** > **Now Experience Framework** > **Declarative Actions** > **Form Actions**. 2. Select an **Action label** to display the Action Assignment form. 3. Click **Edit** to include or exclude a particular action on the UI. 4. Click **Update**. **Related topics** [UI Action Bar](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/migration-form-ui-actions.md) [Set up a form action in CRM Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/config-csm-config-ws-form-action.md)
| title | Customize UI actions for a playbook page |
| description | You can customize the UI actions that appear in the action bar for a playbook page or page variant. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/customize-process-ui-actions-bar.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Playbook pagesPlaybooks in Customer Service ManagementAgent toolsOrganize agent workspacesConfigureCustomer Service Management |