Revert to the previous activated decision tree version
task australia Updated Sep 10, 2026 1 min read discard-latest-changes.md
Discard any changes in a non-activated decision tree and revert the decision tree to the last activated version.
Before you begin
Role required: admin, sn_gd_core.decision_tree_author
Procedure
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Navigate to All > Guided Decisions > Decision Trees.
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Select the decision tree from the list.
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Select Open in Builder.
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Select the More options icon and select Discard latest version.
Result
The decision tree reverts to the last activated version.
36 lines · 1.2 KB
--- title: Revert to the previous activated decision tree version description: Discard any changes in a non-activated decision tree and revert the decision tree to the last activated version. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/discard-latest-changes.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring decision trees in Decision Tree Builder, Configuring guidances and decision trees, Guided Decisions configuration, Agent tools, Organize agent workspaces, Configure, Customer Service Management] --- # Revert to the previous activated decision tree version Discard any changes in a non-activated decision tree and revert the decision tree to the last activated version. ## Before you begin Role required: admin, sn\_gd\_core.decision\_tree\_author ## Procedure 1. Navigate to **All** > **Guided Decisions** > **Decision Trees**. 2. Select the decision tree from the list. 3. Select **Open in Builder**. 4. Select the More options icon and select **Discard latest version**. ## Result The decision tree reverts to the last activated version.
| title | Revert to the previous activated decision tree version |
| description | Discard any changes in a non-activated decision tree and revert the decision tree to the last activated version. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/discard-latest-changes.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring decision trees in Decision Tree BuilderConfiguring guidances and decision treesGuided Decisions configurationAgent toolsOrganize agent workspacesConfigureCustomer Service Management |