Import sold products with guided setup

---
title: Import sold products with guided setup
description: Sold products are products and components that have been sold to an account or a consumer. Use guided setup to import sold products so that you can track the products or services sold to an account or consumer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/import-csm-sold-products.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Sold products, Configure install base, Configure product data, Product data, Set up your environment, Configure, Customer Service Management]
---

# Import sold products with guided setup

Sold products are products and components that have been sold to an account or a consumer. Use guided setup to import sold products so that you can track the products or services sold to an account or consumer.

## Before you begin

Role required: csm\_guided\_setup\_user or admin

## About this task

This provides an overview of the complete product sold to an account or consumer. A sold product can have child and parent sold items in a hierarchical structure.

## Procedure

1.  Navigate to **All** > **Customer Service** > **Administration** > **Guided Setup** and click **Get Started**.

2.  In the Foundation Data category, click **Get Started** and then click **Import Sold Products**.

3.  Upload data from an external data source into an import set.

4.  Create a transform map.

5.  Execute the transform map to transfer the data.

6.  Verify that the data records are imported into the target table.