Install billing account
task australia Updated Sep 10, 2026 1 min read install-billing-account.md
You can install the Billing Account Core (sn_billing_account) application if you have the admin role.
Before you begin
Role required: admin
About this task
The billing account core application has a modular plugin structure:
- Base plugin (sn_billing_account): Independent core functionality for billing account management
- CSM integration: Install com.sn_customerservice and com.snc.cs_base to enable billing account integration with core CSM capabilities and the related party framework
Procedure
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Navigate to All > Customer Service > Customer > Billing Accounts.
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Select New from the billing accounts record.
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Fill the required details on the billing account form.
For more information, see Billing Account form.
-
Select Submit to create billing account record.
You can create a billing account directly from an account or consumer record by using the Billing Accounts related list. When you create a billing account this way, the source Account or Customer and the Billing account type are set automatically.
43 lines · 1.8 KB
---
title: Install billing account
description: You can install the Billing Account Core \(sn\_billing\_account\) application if you have the admin role.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/install-billing-account.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring billing accounts, Billing accounts, Customer data, Set up your environment, Configure, Customer Service Management]
---
# Install billing account
You can install the Billing Account Core \(sn\_billing\_account\) application if you have the admin role.
## Before you begin
Role required: admin
## About this task
The billing account core application has a modular plugin structure:
- Base plugin \(sn\_billing\_account\): Independent core functionality for billing account management
- CSM integration: Install com.sn\_customerservice and com.snc.cs\_base to enable billing account integration with core CSM capabilities and the related party framework
## Procedure
1. Navigate to **All** > **Customer Service** > **Customer** > **Billing Accounts**.
2. Select **New** from the billing accounts record.
3. Fill the required details on the billing account form.
For more information, see [Billing Account form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/billing-account-form.md).
4. Select **Submit** to create billing account record.
You can create a billing account directly from an account or consumer record by using the **Billing Accounts** related list. When you create a billing account this way, the source **Account** or **Customer** and the **Billing account type** are set automatically.
| title | Install billing account |
| description | You can install the Billing Account Core \(sn\_billing\_account\) application if you have the admin role. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/install-billing-account.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring billing accountsBilling accountsCustomer dataSet up your environmentConfigureCustomer Service Management |