Integrate with Financial Management

---
title: Integrate with Financial Management
description: Customer Service Management provides an integration with the ServiceNow Financial Management application as well as dashboards and reports.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/integrate-financial-mangmt-csm.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrating with Financial Management, Integrate, Customer Service Management]
---

# Integrate with Financial Management

Customer Service Management provides an integration with the ServiceNow® Financial Management application as well as dashboards and reports.

## Before you begin

Role required: admin

## About this task

**Note:** The Financial Management For CSM plugin \(com.snc.financial\_management\_for\_csm\) is no longer available for direct activation by the system administrator. You can request this plugin through the HI Customer Service system.

## Procedure

1.  Navigate to **All** > **System Definition** > **Plugins**.

2.  Search for the Performance Analytics - Content Pack - Financial Management for Customer Service plugin \(com.snc.pa.fm.csm\).

3.  Click **Activate**.