Highlights

---
title: Highlights
description: Learn how Workspace highlights function with CRM Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/migration-form-highlights.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Migrate to CRM Workspace, Migrating to CRM Workspace, CRM Workspace, Organize agent workspaces, Configure, Customer Service Management]
---

# Highlights

Learn how Workspace highlights function with CRM Workspace.

Highlights provide background color that visually expresses the status of a highlighted value. The status you choose determines the color highlight.

|Legacy table name|UIB table name|
|-----------------|--------------|
|sys\_highlighted\_value|sys\_highlighted\_value sys\_ux\_highlighted\_value\_config sys\_ux\_m2m\_highlighted\_value\_config|

To migrate your highlights, add an extra step in the custom highlighted values to CRM Workspace.

An additional highlighted value configuration is provided out of box, CRM Workspace Highlighted Value Config.

-   Legacy highlighted values in form headers work without modification, but may affect the functionality of CRM Workspace.
-   Highlighted values must be added to a highlighted value configuration to appear in CRM Workspace.

For more information, see [Set up a highlighted value](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/config-csm-config-ws-highlight-value.md).