Move an event on the agent calendar

---
title: Move an event on the agent calendar
description: Users with the agent schedule user role can move events on their personal calendar.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/move-agent-calendar-event.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use agent calendar, Agent calendar, Schedules and sites, Use, Customer Service Management]
---

# Move an event on the agent calendar

Users with the agent schedule user role can move events on their personal calendar.

## Before you begin

Role required: agent\_schedule\_user

## Procedure

1.  Navigate to your calendar.

    -   **Customer Service** > **My Schedule**
    -   **Field Service** > **Agent** > **My Schedule**
2.  Use one of the following methods to move an event.

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**Click an event and drag it to a new day or time**

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The **When** and **To** fields in the event record are updated with the new information.

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**Double-click an event to open the event record**

</td><td>

Change the date and time information in the **When** and **To** fields and click **Submit**. The event appears on the calendar in the new location.

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