View account contracts
task australia Updated Sep 10, 2026 1 min read osp-view-contracts.md
As an OSP agent, you can view contracts owned by accounts or consumers in order to create or fulfill a case.
Before you begin
Role required: sn_csm_ocs.ext_manager/sn_csm_ocs.ext_agent
Procedure
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Open the case form.
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Click the Preview icon next to the Account or Consumer field.
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Click Contracts related list.
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View the list of assets belonging to an account or consumer and fulfill a case.
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--- title: View account contracts description: As an OSP agent, you can view contracts owned by accounts or consumers in order to create or fulfill a case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/osp-view-contracts.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Outsourced Service Provider agent tasks, Manage cases, Use, Customer Service Management] --- # View account contracts As an OSP agent, you can view contracts owned by accounts or consumers in order to create or fulfill a case. ## Before you begin Role required: sn\_csm\_ocs.ext\_manager/sn\_csm\_ocs.ext\_agent ## Procedure 1. Open the case form. 2. Click the **Preview** icon next to the **Account** or **Consumer** field. 3. Click **Contracts** related list. 4. View the list of assets belonging to an account or consumer and fulfill a case.
| title | View account contracts |
| description | As an OSP agent, you can view contracts owned by accounts or consumers in order to create or fulfill a case. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/osp-view-contracts.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Outsourced Service Provider agent tasksManage casesUseCustomer Service Management |