Select a playbook activity view

---
title: Select a playbook activity view
description: The activity view determines how the stages and activities are displayed in the playbook.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/playbook-select-activity-view.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure Playbooks for Customer Service Management, Playbooks in Customer Service Management, Agent tools, Organize agent workspaces, Configure, Customer Service Management]
---

# Select a playbook activity view

The activity view determines how the stages and activities are displayed in the playbook.

## Before you begin

Role required: admin

## About this task

Users with the system administrator role can select the [playbook activity view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/csm-playbook-layout.md) in the playbook component configuration in UI Builder.

## Procedure

1.  Navigate to UI Builder and open the playbook component.

2.  Select the playbook component.

3.  In the Config tab, select a view in the **Activity View** field.

    |Choice|Description|
    |------|-----------|
    |**Stacked**|Displays the stages in the playbook life cycle panel and cards for each of the activities in the current stage in the playbook work area.|
    |**Focused**|Displays the stages and activities in the playbook life cycle panel and the current activity in the playbook work area.|

4.  Select **Save**.