Portal Quick Links widget instance options form

---
title: Portal Quick Links widget instance options form
description: The instance options enable you to configure the Portal Quick Links widget on a portal page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/r-portal-quick-links-instan-options.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configurable Portal widgets instance options, Configurable Portal Widgets reference, Reference, Customer Service Management]
---

# Portal Quick Links widget instance options form

The instance options enable you to configure the Portal Quick Links widget on a portal page.

<table id="table_csm_base_entities"><thead><tr><th>

Instance option

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Title

</td><td>

Required title of a Portal Quick Links widget. The default text is `Quick Links`.

</td></tr><tr><td>

Show Carousel

</td><td>

Option to switch between carousel view and grid view.

</td></tr><tr><td>

Quick Links

</td><td>

Field from which you can select the catalog items, knowledge articles, or URL to show as quick links on the widget.By default, this field is set to the pre-defined Quick Links from the sn\_ex\_sp\_quick\_link table.

You can also create a quick link and add it to the Quick Links \[sn\_ex\_sp\_quick\_link\] table. For more information, see [Create a quick link](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/create-quick-links.md).

You can display title, short description, background image, and icon fields on the card in the widget.

Following are the fields of the table

-   Content type: options are: article, catalog item, external link and page
-   Content: select the content
-   Quicklink name
-   Title: Displays as a title of quick link card
-   Short description: Displays as description of quick link card
-   Background image: Displays as thumbnail quick link card when card display style is thumbnail
-   Icon: Displays as an icon on quick link card when card display style is icon on top or left

</td></tr></tbody>
</table><table id="table_inr_ghv_2zb"><thead><tr><th>

Instance option

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Card Display Style

</td><td>

Display the style of a card tile on the widget.The available options are:

-   Thumbnail
-   Icon on top
-   Icon on left
-   Simple text
-   Tile only

The default display style is Thumbnail.

**Note:** Currently, if you select None, the style is set to Thumbnail.

</td></tr></tbody>
</table>**Related topics**  


[Portal Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-quick-links-widget.md)

[Add and configure the Portal Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/config-portal-quick-links-widget-inst-optns.md)