Configure related services for a service definition
After creating a service definition, you can associate one or more related services with the service definition. This creates a parent-child relationship between service definitions.
Before you begin
Role required: sn_csm_case_types.service_definition_manager, sn_csm_case_types.service_definition_admin, or admin
About this task
When creating relationships between services on the Service to Service Relationship record, only one relationship between the related service definition and the service definition can exist.
Procedure
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Navigate to All > Customer Service > Administration > Service Definitions.
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Select a service definition.
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In the Service to Service Relationships related list, select New.
The system displays a new Service to Service Relationship record. The Service definition field is auto-filled with the name of the selected service definition.
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Select a related service in the Related service definition field.
From the Service Definitions pop-up window, you can select the target table in the Table field and then select from the list of related services for that table.
Note: You cannot relate the same service to a parent service more than once.
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Select Submit.
The related service is added to the to the Service to Service Relationships related list. The Table column displays the name of the target table for the related service.
---
title: Configure related services for a service definition
description: After creating a service definition, you can associate one or more related services with the service definition. This creates a parent-child relationship between service definitions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/service-def-config-related-services.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring service definitions, Service definitions, Case management, Organize agent workspaces, Configure, Customer Service Management]
---
# Configure related services for a service definition
After creating a service definition, you can associate one or more related services with the service definition. This creates a parent-child relationship between service definitions.
## Before you begin
Role required: sn\_csm\_case\_types.service\_definition\_manager, sn\_csm\_case\_types.service\_definition\_admin, or admin
## About this task
When creating relationships between services on the Service to Service Relationship record, only one relationship between the related service definition and the service definition can exist.
## Procedure
1. Navigate to **All** > **Customer Service** > **Administration** > **Service Definitions**.
2. Select a service definition.
3. In the Service to Service Relationships related list, select **New**.
The system displays a new Service to Service Relationship record. The **Service definition** field is auto-filled with the name of the selected service definition.
4. Select a related service in the **Related service definition** field.
From the Service Definitions pop-up window, you can select the target table in the **Table** field and then select from the list of related services for that table.
**Note:** You cannot relate the same service to a parent service more than once.
5. Select **Submit**.
The related service is added to the to the Service to Service Relationships related list. The **Table** column displays the name of the target table for the related service.
| title | Configure related services for a service definition |
| description | After creating a service definition, you can associate one or more related services with the service definition. This creates a parent-child relationship between service definitions. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/service-def-config-related-services.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring service definitionsService definitionsCase managementOrganize agent workspacesConfigureCustomer Service Management |