Sitemap Generator for the Consumer Service Portal
reference australia Updated Sep 10, 2026 1 min read sitemap-generator-csp.md
The ServiceNow® Sitemap Generator application enables you to efficiently define and automatically generate XML sitemaps.
Sitemap Generator configuration requirements for the Consumer Service Portal
The sitemap is generated from a script or static XML. Validating sitemaps isn't handled automatically, so verify when creating a sitemap that its contents meet the following requirements:
- Includes only the knowledge base and catalogs configured for the Consumer Service Portal
- Includes only Consumer Service Portal pages with unauthenticated user access
- Excludes Consumer Service Portal URLs that aren't publicly accessible
- Excludes pages that respond with a 301 redirect
- Excluded retired and expired knowledge base articles
- Includes hreflang support for knowledge articles
For information about sitemap requirements for search engine optimization (SEO), see Build and submit a sitemap in the Google documentation.
30 lines · 1.5 KB
--- title: Sitemap Generator for the Consumer Service Portal description: The ServiceNow Sitemap Generator application enables you to efficiently define and automatically generate XML sitemaps. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/sitemap-generator-csp.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Portal reference, Reference, Customer Service Management] --- # Sitemap Generator for the Consumer Service Portal The ServiceNow® Sitemap Generator application enables you to efficiently define and automatically generate XML sitemaps. ## Sitemap Generator configuration requirements for the Consumer Service Portal The sitemap is generated from a script or static XML. Validating sitemaps isn't handled automatically, so verify when creating a sitemap that its contents meet the following requirements: - Includes only the knowledge base and catalogs configured for the Consumer Service Portal - Includes only Consumer Service Portal pages with unauthenticated user access - Excludes Consumer Service Portal URLs that aren't publicly accessible - Excludes pages that respond with a 301 redirect - Excluded retired and expired knowledge base articles - Includes hreflang support for knowledge articles For information about sitemap requirements for search engine optimization \(SEO\), see [Build and submit a sitemap](https://developers.google.com/search/docs/crawling-indexing/sitemaps/build-sitemap) in the Google documentation.
| title | Sitemap Generator for the Consumer Service Portal |
| description | The ServiceNow Sitemap Generator application enables you to efficiently define and automatically generate XML sitemaps. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/sitemap-generator-csp.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Portal referenceReferenceCustomer Service Management |