Submit a self-registration request

---
title: Submit a self-registration request
description: Submit a registration request from the Customer Service Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/t\_SubmitPortalSelfRegRequest.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Self-register, Use Customer Service Portal, Customer communication, Use, Customer Service Management]
---

# Submit a self-registration request

Submit a registration request from the Customer Service Portal.

## Before you begin

Role required: none

## Procedure

1.  Navigate to the customer portal login page.

2.  Request a login by selecting **Register** from the portal header.

3.  Fill in your **First Name**, **Last Name**, **Business Email**, and **Registration Code**.

4.  Enable the check box to agree to the privacy policy and to the community terms and conditions.

    Select the links to access more information about these policies.

5.  Enable the Security Code check box, complete the CAPTCHA validation, and select **Verify**.

    The Customer Service application uses the Google re-CAPTCHA service.

6.  Select **Submit**.

    You’re returned to the portal login page.

    If you entered a valid registration code, you see this message: “Your request has been submitted and is pending review. You receive an email when your request is processed".

    If the code was incorrect, you see this message: “Incorrect Registration Code".


**Related topics**  


[Customer contact self-registration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/c_PortalSelfRegistration.md)

[Log in to the Customer Service Portal for the first time](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/t_LogInToPortalFirstTime.md)