Cancel a publication

---
title: Cancel a publication
description: Cancel a pending publication before it reaches the publish date.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/t\_TargetCommCancelAPublication.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Targeted communications, Configure case management, Case management, Organize agent workspaces, Configure, Customer Service Management]
---

# Cancel a publication

Cancel a pending publication before it reaches the publish date.

## Before you begin

Role required: sn\_publications.author or sn\_publications.admin

## About this task

You can cancel a publication in any of the following stages: **Author**, **Review**, or **Ready to Publish**.

## Procedure

1.  Navigate to one of the following:

    -   **Targeted Communications** > **Active Publications**
    -   **Targeted Communications** > **Draft Publications**
2.  Select the desired publication.

3.  Click **Cancel**.

    The stage of the publication changes to **Cancelled**.