Send a publication for review
task australia Updated Sep 10, 2026 1 min read t_TargetCommSendPubForReview.md
Send publications for review, either the author or administrators, from the Author stage, triggering a transition to the Review stage. Approvers are automatically added to the Approvers related list.
Before you begin
Role required: sn_publications.author or sn_publications.admin
Procedure
-
Navigate to one of the following modules:
- Targeted Communications > Active Publications
- Targeted Communications > Draft Publications
-
Select a publication in the Author stage.
-
Click Send For Review.
The publication stage is set to Review and the approvers are added to the Approvers related list on the Publication form.
Approvers can navigate to Self-Service > My Approvals to see a list of review requests.
36 lines · 1.4 KB
---
title: Send a publication for review
description: Send publications for review, either the author or administrators, from the Author stage, triggering a transition to the Review stage. Approvers are automatically added to the Approvers related list.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/t\_TargetCommSendPubForReview.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Targeted communications, Configure case management, Case management, Organize agent workspaces, Configure, Customer Service Management]
---
# Send a publication for review
Send publications for review, either the author or administrators, from the Author stage, triggering a transition to the Review stage. Approvers are automatically added to the Approvers related list.
## Before you begin
Role required: sn\_publications.author or sn\_publications.admin
## Procedure
1. Navigate to one of the following modules:
- **Targeted Communications** > **Active Publications**
- **Targeted Communications** > **Draft Publications**
2. Select a publication in the **Author** stage.
3. Click **Send For Review**.
The publication stage is set to **Review** and the approvers are added to the **Approvers** related list on the Publication form.
Approvers can navigate to **Self-Service** > **My Approvals** to see a list of review requests.
| title | Send a publication for review |
| description | Send publications for review, either the author or administrators, from the Author stage, triggering a transition to the Review stage. Approvers are automatically added to the Approvers related list. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/t\_TargetCommSendPubForReview.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Targeted communicationsConfigure case managementCase managementOrganize agent workspacesConfigureCustomer Service Management |