Track opportunities on the Business Organization Support Portal

---
title: Track opportunities on the Business Organization Support Portal
description: Enable your location staff to track opportunities for their business locations using the Business Organization Support Portal \(BOSP\). The portal enables them to view opportunities and any activity performed on them.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/track-customer-opportunities-on-the-blsp.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use Business Organization Support Portal, Customer communication, Use, Customer Service Management]
---

# Track opportunities on the Business Organization Support Portal

Enable your location staff to track opportunities for their business locations using the Business Organization Support Portal \(BOSP\). The portal enables them to view opportunities and any activity performed on them.

## Before you begin

Role required: For details on roles, see [Roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/personas-roles-and-tables-post-integration-oppMgmt.md).

## Procedure

1.  Navigate to the Business Organization Support Portal.

2.  Select **Your Information** > **Opportunities**.

    The page displays a list of all the opportunities.

3.  From the list, select an opportunity to view its details.

    You can access opportunities specific to a business location by navigating to **Home** > **Your Information** > **Business Organizations** and then selecting **Opportunities**.