Configure an avatar component for Work scheduler
Use the Container component to add an avatar and the user name of the work item assignee.
Before you begin
Important:
Starting with the Brazil release, Work scheduler is no longer deployed, enhanced, or supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
Role required: admin, workspace_admin, or ui_builder_admin
Procedure
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In the Content section, navigate to Body(Flex) > Card Base Container (Flex) > Card Base Header.
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Right-click Card Base Header and select Add component after.
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In the pop-up screen, select the Label value stacked component.
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In the left pane, right-click Label value stacked and select Add component after.
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Configure the component.
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In the Components pop-up screen, select Container.
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In the Config tab, do the following:
- Select the Edit component visibility icon ([Omitted image "edit-comp-visibility-icon.png"] Alt text: Edit component visibility icon).
- Hover over the Hide component field and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon.
- In the Hide component field, enter
!@state.cardProps.assignedTo - In the Direction menu, select Row.
- In the Styles tab, in the Align items field, select the center icon.
- Select Save.
-
-
To add the Avatar component, select Container(Flex) > +Add component.
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Select +Add component
The Components pop-up screen appears.
|
To |
Do this |
|---|---|
|
Add the Avatar component |
In the configure tab, set the size, user name, and tooltip.1. In the Size menu, select Medium. 2. Hover over the User name menu, and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon. 3. In the User name menu, type !@state.cardProps.assignedTo. 4. Hover over the Tooltip text menu, and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon. 5. In the Tooltip text menu, type !@state.cardProps.assignedTo. |
|
Add the Label Value Tabbed component |
In the configure tab, set the size, and items.1. In the Size menu, select Small.
2. Hover over the Items field and select the Dynamic data binding icon [Omitted image "dynamic-data-binding-icon.png"] Alt text: Dynamic data binding icon.
3. In the Items field, enter |
Parent Topic:Create a Work scheduler card using the Next Experience UI Builder
---
title: Configure an avatar component for Work scheduler
description: Use the Container component to add an avatar and the user name of the work item assignee.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/work-sched-avatar-component-wfo-cs.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a Work scheduler card using the Next Experience UI Builder, Setting up Work scheduler, Optimize workforce operations, Extend capabilities, Configure, Customer Service Management]
---
# Configure an avatar component for Work scheduler
Use the **Container** component to add an avatar and the user name of the work item assignee.
## Before you begin
**Important:**
Starting with the Brazil release, Work scheduler is no longer deployed, enhanced, or supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
Role required: admin, workspace\_admin, or ui\_builder\_admin
## Procedure
1. In the **Content** section, navigate to **Body\(Flex\)** > **Card Base Container \(Flex\)** > **Card Base Header**.
2. Right-click **Card Base Header** and select **Add component after**.
3. In the pop-up screen, select the **Label value stacked** component.
4. In the left pane, right-click **Label value stacked** and select **Add component after**.
5. Configure the component.
1. In the **Components** pop-up screen, select **Container**.
2. In the **Config** tab, do the following:
1. Select the Edit component visibility icon \(\[Omitted image "edit-comp-visibility-icon.png"\] Alt text: Edit component visibility icon\).
2. Hover over the **Hide component** field and select the Dynamic data binding icon \[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon.
3. In the **Hide component** field, enter `!@state.cardProps.assignedTo`
4. In the **Direction** menu, select **Row**.
5. In the **Styles** tab, in the **Align items** field, select the center icon.
6. Select **Save**.
6. To add the Avatar component, select **Container\(Flex\)** > **+Add component**.
7. Select **+Add component**
The Components pop-up screen appears.
<table id="choicetable_jbw_3mm_ntb"><thead><tr><th align="left" id="d119259e236">
To
</th><th align="left" id="d119259e239">
Do this
</th></tr></thead><tbody><tr><td id="d119259e245">
**Add the Avatar component**
</td><td>
In the configure tab, set the size, user name, and tooltip.1. In the **Size** menu, select **Medium**.
2. Hover over the **User name** menu, and select the Dynamic data binding icon \[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon.
3. In the **User name** menu, type **!@state.cardProps.assignedTo**.
4. Hover over the **Tooltip text** menu, and select the Dynamic data binding icon \[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon.
5. In the **Tooltip text** menu, type **!@state.cardProps.assignedTo**.
</td></tr><tr><td id="d119259e308">
**Add the Label Value Tabbed component**
</td><td>
In the configure tab, set the size, and items.1. In the **Size** menu, select **Small**.
2. Hover over the **Items** field and select the Dynamic data binding icon \[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon.
3. In the Items field, enter `[{value: @state.cardProps.assignedTo}`
4. Select **Save**.
</td></tr></tbody>
</table> Here's a demo on how to configure an avatar component for Work scheduler
**Parent Topic:**[Create a Work scheduler card using the Next Experience UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/create-workscheduler-card-wfo-cs.md)
| title | Configure an avatar component for Work scheduler |
| description | Use the Container component to add an avatar and the user name of the work item assignee. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/work-sched-avatar-component-wfo-cs.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create a Work scheduler card using the Next Experience UI BuilderSetting up Work schedulerOptimize workforce operationsExtend capabilitiesConfigureCustomer Service Management |