Combined Visa Spoke release notes for upgrades from Washington DC to Australia

---
title: Combined Visa Spoke release notes for upgrades from Washington DC to Australia
description: Consolidated page of all release notes for Visa Spoke from Washington DC to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-washingtondc-australia/australia-washingtondc-visaspoke-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-07-09"
reading_time_minutes: 9
breadcrumb: [Products combined by family]
---

# Combined Visa Spoke release notes for upgrades from Washington DC to Australia

Consolidated page of all release notes for Visa Spoke from Washington DC to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Visa Spoke release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Visa Spoke to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for Visa Spoke.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   **[Spoke actions](https://www.servicenow.com/docs/access?context=visa-spoke&family=washingtondc&ft:locale=en-US)**

Use the Visa Spoke to manage all card disputes in the VROL \(Visa Resolve Online\) system. With Visa Spoke actions, you can search for transactions, collaborate with merchants, manage disputes, and perform other functions with enhanced security. You can also resolve disputes, access data, and utilize other features.


</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

-   **[Visa Stop Payment Service \(VSPS\) integration](https://www.servicenow.com/docs/access?context=visa-spoke&family=yokohama&ft:locale=en-US)**

The Visa Stop Payment Service \(VSPS\) enables Visa card issuers to stop card-on-file payments \(including recurring and installment payments\) from being authorized, cleared, and settled through VisaNet. This service helps Visa issuers handle cardholder stop payment requests.

The following Visa Spoke actions allow clients to integrate with VSPS APIs and work through the platform:

    -   Create Stop Payment Instruction by Merchant Identifier Request Builder​
    -   Create Stop Payment Instruction by Merchant Identifier Response Parser​
    -   Create Stop Payment Instruction by PAN Request Builder​
    -   Create Stop Payment Instruction by PAN Response Parser​
    -   Create Stop Payment Instructions by Merchant Category Code Request Builder​
    -   Create Stop Payment Instructions by Merchant Category Code Response Parser​
    -   Look up Eligible Transactions for Stop Payment by PAN and Date Range Request Builder​
    -   Look up Eligible Transactions for Stop Payment by PAN and Date Range Response Parser
    -   Look up Stop Instruction Details by Stop Instruction ID Request Builder​
    -   Look up Stop Instruction Details by Stop Instruction ID Response Parser​
    -   Look up Stop Payment Instructions by PAN Request Builder​
    -   Look up Stop Payment Instructions by PAN Response Parser​
    -   Update Stop Instructions Duration by Stop Instruction ID Request Builder​
    -   Update Stop Instructions Duration by Stop Instruction ID Response Parser​
    -   Update Stop Payment Instruction by Merchant Identifier Request Builder​
    -   Update Stop Payment Instruction by Merchant Identifier Response Parser​
    -   Update Stop Payment Instruction by Merchant Category Code Request Builder​
    -   Update Stop Payment Instruction by Merchant Category Code Response Parser​
    -   Look up all linked stop payment instructions by stop instruction id Request Builder​
    -   Look up all linked stop payment instructions by stop instruction id Response Parser
    -   Look up stopped transactions by PAN Request Builder​
    -   Look up stopped transactions by PAN Response Parser​
    -   Look up stopped transactions by stop Instruction id Request Builder​
    -   Look up stopped transactions by stop Instruction id Response Parser
    -   Cancel Multiple Stop Instructions Request Builder​
    -   Cancel Multiple Stop Instructions Response Parser​

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing Visa Spoke features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

-   **[Visa Resolve Online \(VROL\) version 24.2 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=xanadu&ft:locale=en-US)**

Updated the following Visa Spoke actions to align with Visa Resolve Online \(VROL\) release 24.2 revision changes:

    -   Submit Transaction Inquiry Request Builder
    -   Look up Queue Response Parser
    -   Look up Batch Queue Response Parser
    -   Submit Dispute Questionnaire
    -   Create Dispute Pre Arbitration
    -   Look up Dispute Details Response Parser
    -   Look up Dispute Response Details Response Parser
    -   Look up Dispute Pre Arbitration Response Details Response Parser

-   **[Visa Resolve Online \(VROL\) version 25.1 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=xanadu&ft:locale=en-US)**

Updated the following Visa Spoke actions to align with Visa Resolve Online \(VROL\) release 25.1 revision changes:

    -   Submit Fraud Report Request Builder
    -   Look up Fraud Report Details Response Parser
    -   Look up Dispute Response Details Response Parser
    -   Look up Dispute Details Response Parser
    -   Submit Dispute Questionnaire

</td></tr><tr><td>

Yokohama

</td><td>

-   **[Visa Resolve Online \(VROL\) version 25.1 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=yokohama&ft:locale=en-US)**

Updated the following Visa Spoke actions to align with Visa Resolve Online \(VROL\) release 25.1 revision changes:

    -   Submit Fraud Report Request Builder
    -   Look up Fraud Report Details Response Parser
    -   Look up Dispute Response Details Response Parser
    -   Look up Dispute Details Response Parser
    -   Submit Dispute Questionnaire
-   **[Visa Resolve Online \(VROL\) version 25.2 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=yokohama&ft:locale=en-US)**

Updated the following Visa Spoke actions to align with Visa Resolve Online \(VROL\) release 25.2 revision changes:

    -   Submit Dispute Questionnaire
    -   Hypersearch Request Builder
    -   Hypersearch Response Parser
    -   Create Dispute Pre-Arbitration Request Builder
    -   Create Dispute Pre-Arbitration Response Parser
    -   Look up Dispute Response Details Request Builder
    -   Look up Dispute Response Details Response Parser
    -   Look up Dispute Pre-Arbitration Response Details Request Builder
    -   Look up Dispute Pre-Arbitration Response Details Response Parser
    -   Look up Dispute Pre-Arbitration Details Request Builder
    -   Look up Dispute Pre-Arbitration Details Response Parser
    -   Look up Dispute Details Request Builder
    -   Look up Dispute Details Response Parser

</td></tr><tr><td>

Zurich

</td><td>

-   **[Visa Resolve Online \(VROL\) version 25.2 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=zurich&ft:locale=en-US)**

Updated the following Visa Spoke actions to align with Visa Resolve Online \(VROL\) release 25.2 revision changes:

    -   Submit Dispute Questionnaire
    -   Hypersearch Request Builder
    -   Hypersearch Response Parser
    -   Create Dispute Pre-Arbitration Request Builder
    -   Create Dispute Pre-Arbitration Response Parser
    -   Look up Dispute Response Details Request Builder
    -   Look up Dispute Response Details Response Parser
    -   Look up Dispute Pre-Arbitration Response Details Request Builder
    -   Look up Dispute Pre-Arbitration Response Details Response Parser
    -   Look up Dispute Pre-Arbitration Details Request Builder
    -   Look up Dispute Pre-Arbitration Details Response Parser
    -   Look up Dispute Details Request Builder
    -   Look up Dispute Details Response Parser

</td></tr><tr><td>

Australia

</td><td>

-   **[Card data security updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=australia&ft:locale=en-US)**

The following spoke actions have been updated to support integration with the Card data security application:

    -   Look up Associated Transaction List
    -   Look up Image
    -   Look up Report Output
    -   Download and Attach Image
-   **[VROL release 26.1 updates](https://www.servicenow.com/docs/access?context=visa-spoke&family=australia&ft:locale=en-US)**

Updated the following Visa Spoke actions to align with VROL release 26.1 revision changes. These changes support dispute agents and admins in processing disputes accurately:

    -   Submit Exception Request Builder
    -   Submit Fraud Bundle Dispute Questionnaire
    -   Look up Dispute Financial Details Request Builder
    -   Look up Dispute Financial Details Response Parser
    -   Submit Fraud Report Request Builder
    -   Look up Fraud Report Details Response Parser
    -   Look up Fraud Report Details Request Builder
    -   Look up Transaction Details Request Builder
    -   Look up Dispute Details Request Builder
    -   Look up Dispute Details Response Parser
    -   Look up Dispute Filing Details Response Parser
    -   Look up Transaction Details Response Parser
    -   Look up Transaction Details from Case Response Parser
    -   Look up All Transaction Details Response Parser
    -   Create Dispute Pre Arbitration Response
    -   Look up Dispute Pre Arbitration Details Request Builder
    -   Look up Dispute Pre Arbitration Response Details Request Builder
    -   Look up Dispute Pre Arbitration Details Response Parser
    -   Look up Dispute Response Details Request Builder
    -   Submit Dispute Questionnaire
    -   Look up Dispute Pre Arbitration Response Details Response Parser
    -   Look up Dispute Response Details Response Parser
    -       -   Initiate Dispute from Transaction or Case
    -   Create Dispute Pre Arbitration

</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some Visa Spoke features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some Visa Spoke features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate Visa Spoke.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

Install Now Assist for FSO by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US).

</td></tr><tr><td>

Yokohama

</td><td>

Install Visa Spoke by requesting it from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US).

</td></tr><tr><td>

Zurich

</td><td>

Install Visa Spoke by requesting it from ServiceNow Store. 

</td></tr><tr><td>

Australia

</td><td>

Install Visa Spoke by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US).

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Visa Spoke we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Visa Spoke we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Visa Spoke, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

-   ****

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Visa Spoke we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Visa Spoke we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   Retrieve enriched transaction information.
-   Perform transaction searches.
-   Initiate the creation of dispute cases.
-   Submit a Visa questionnaire.
-   Initiate pre-arbitration and arbitration on existing dispute cases.

 See [Visa Spoke](https://www.servicenow.com/docs/access?context=visa-spoke&family=washingtondc&ft:locale=en-US) for more information.

</td></tr><tr><td>

Xanadu

</td><td>

-   Use the Visa Spoke to manage card disputes with Visa Resolve Online \(VROL\).
-   Leverage Visa Spoke actions, to perform transaction inquiry, order insight digital, collaborate with merchants, and perform other dispute events with enhanced security.

 See [Visa Spoke](https://www.servicenow.com/docs/access?context=visa-spoke&family=xanadu&ft:locale=en-US) for more information.

</td></tr><tr><td>

Yokohama

</td><td>

-   Manage card disputes with Visa Resolve Online \(VROL\) and card-on-file payments with the Visa Stop Payment Service \(VSPS\) API suite using Visa Spoke.
-   Accept and close dispute items in a queue with Visa Spoke actions.
-   Download images from an endpoint using Visa Spoke actions.
-   Handle card operations and dispute resolution services with Visa Spoke actions.

 See [Visa Spoke](https://www.servicenow.com/docs/access?context=visa-spoke&family=yokohama&ft:locale=en-US) for more information.

</td></tr><tr><td>

Zurich

</td><td>

Apply Visa Resolve Online \(VROL\) release 25.2 revision changes to some Visa Spoke actions.

 See [Visa Spoke](https://www.servicenow.com/docs/access?context=visa-spoke&family=zurich&ft:locale=en-US) for more information.

</td></tr><tr><td>

Australia

</td><td>

-   Use updated Visa Spoke APIs to help prevent storage or transmission of Payment Card Industry \(PCI\) data within ServiceNow.
-   Apply Visa Resolve Online \(VROL\) release 26.1 revision changes to some Visa Spoke actions.

 See [Visa Spoke](https://www.servicenow.com/docs/access?context=visa-spoke&family=australia&ft:locale=en-US) for more information.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-washingtondc-australia/rn-combined-intro.md)