Combined Field Service Management for Telecommunication release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Field Service Management for Telecommunication from Xanadu to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Field Service Management for Telecommunication release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Field Service Management for Telecommunication to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, new features were introduced for Field Service Management for Telecommunication.
|
Release |
Release notes |
|---|---|
|
Xanadu |
Create, reschedule, get, list, and cancel appointments from your system for the connectivity-related field services. You can book an appointment on an existing work order in the Field Service Management application from an external system using Appointment Open APIs. |
|
Yokohama |
No updates for this release. |
|
Zurich |
Manage the work orders for field services to support the installation, activation, and site assessments that are needed for connectivity services. This feature supports the POST, PATCH, GET, LIST, and DELETE operations for work orders via the TMF 697 Open API. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some changes were made to existing Field Service Management for Telecommunication features.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Field Service Management for Telecommunication features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Field Service Management for Telecommunication features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review information on how to activate Field Service Management for Telecommunication.
|
Release |
Release notes |
|---|---|
|
Xanadu |
Telecommunications appointment booking feature is available with activation of the Telecommunications Open API (com.sn_tmf_api), Appointment Booking (com.snc.appointment_booking), Field Service Management (com.snc.work_management), Field Service Management for Telecommunications (com.sn_fsmt), and Telecommunications, Media and Technology Core (com.sn_tmt_core) applications. Install these applications by requesting them from the ServiceNow Store. |
|
Yokohama |
No updates for this release. |
|
Zurich |
The Telecommunications appointment booking feature is available with activation of the Telecommunications Open API (com.sn_tmf_api) and Field Service Management for Telecommunications (com.sn_fsmt) applications. Install these applications by requesting them from the ServiceNow Store. Important: Field Service Management for Telecommunication is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
|
Australia |
No updates for this release. |
If any additional requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any specific browser requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review details on accessibility information for Field Service Management for Telecommunication, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific localization considerations for Field Service Management for Telecommunication we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
No updates for this release. |
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific highlight considerations for Field Service Management for Telecommunication we have noted them here.
|
Release |
Release notes |
|---|---|
|
Xanadu |
Create and manage the appointments for the telecommunication field services. See Field Service Management for Telecommunications for more information. |
|
Yokohama |
No updates for this release. |
|
Zurich |
Manage your work order using the TMF 697 Open API. See Field Service Management for Telecommunications for more information. |
|
Australia |
No updates for this release. |
--- title: Combined Field Service Management for Telecommunication release notes for upgrades from Xanadu to Australia description: Consolidated page of all release notes for Field Service Management for Telecommunication from Xanadu to Australia. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia/australia-xanadu-fieldservicemanagementfortelecommunication-release-notes.html release: australia topic_type: reference last_updated: "2026-11-06" reading_time_minutes: 4 breadcrumb: [Products combined by family] --- # Combined Field Service Management for Telecommunication release notes for upgrades from Xanadu to Australia Consolidated page of all release notes for Field Service Management for Telecommunication from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Field Service Management for Telecommunication release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. **Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Field Service Management for Telecommunication to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## New features Between your current release family and Australia, new features were introduced for Field Service Management for Telecommunication. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> - **[Managing the appointments for telecommunication services](https://www.servicenow.com/docs/access?context=manage-appointment-telecommunication-service&family=xanadu&ft:locale=en-US)** Create, reschedule, get, list, and cancel appointments from your system for the connectivity-related field services. You can book an appointment on an existing work order in the Field Service Management application from an external system using Appointment Open APIs. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> - **[Manage work orders](https://www.servicenow.com/docs/access?context=managing-work-order-telecommunication-service&family=zurich&ft:locale=en-US)** Manage the work orders for field services to support the installation, activation, and site assessments that are needed for connectivity services. This feature supports the POST, PATCH, GET, LIST, and DELETE operations for work orders via the TMF 697 Open API. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Changes Between your current release family and Australia, some changes were made to existing Field Service Management for Telecommunication features. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Removed Between your current release family and Australia, some Field Service Management for Telecommunication features or functionality were removed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Deprecations Between your current release family and Australia, some Field Service Management for Telecommunication features or functionality were deprecated. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Activation information Review information on how to activate Field Service Management for Telecommunication. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> Telecommunications appointment booking feature is available with activation of the Telecommunications Open API \(com.sn\_tmf\_api\), Appointment Booking \(com.snc.appointment\_booking\), Field Service Management \(com.snc.work\_management\), Field Service Management for Telecommunications \(com.sn\_fsmt\), and Telecommunications, Media and Technology Core \(com.sn\_tmt\_core\) applications. Install these applications by requesting them from the ServiceNow Store. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> - **Activation information** The Telecommunications appointment booking feature is available with activation of the Telecommunications Open API \(com.sn\_tmf\_api\) and Field Service Management for Telecommunications \(com.sn\_fsmt\) applications. Install these applications by requesting them from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home). **Important:** Field Service Management for Telecommunication is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Additional requirements If any additional requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Browser requirements If any specific browser requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Accessibility information Review details on accessibility information for Field Service Management for Telecommunication, such as specific requirements or compliance levels. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Localization information If there are specific localization considerations for Field Service Management for Telecommunication we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> No updates for this release. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Highlight information If there are specific highlight considerations for Field Service Management for Telecommunication we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Xanadu </td><td> Create and manage the appointments for the telecommunication field services. See [Field Service Management for Telecommunications](https://www.servicenow.com/docs/access?context=field-service-management-telecommunications&family=xanadu&ft:locale=en-US) for more information. </td></tr><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> Manage your work order using the TMF 697 Open API. See [Field Service Management for Telecommunications](https://www.servicenow.com/docs/access?context=field-service-management-telecommunications&family=zurich&ft:locale=en-US) for more information. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/delta-xanadu-australia/rn-combined-intro.md)
| title | Combined Field Service Management for Telecommunication release notes for upgrades from Xanadu to Australia |
| description | Consolidated page of all release notes for Field Service Management for Telecommunication from Xanadu to Australia. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/delta-xanadu-australia/australia-xanadu-fieldservicemanagementfortelecommunication-release-notes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-11-06 |
| reading_time_minutes | 4 |
| breadcrumb | Products combined by family |