Combined ITSM Success Dashboard release notes for upgrades from Yokohama to Australia
Consolidated page of all release notes for ITSM Success Dashboard from Yokohama to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family ITSM Success Dashboard release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading ITSM Success Dashboard to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, new features were introduced for ITSM Success Dashboard.
|
Release |
Release notes |
|---|---|
|
Yokohama |
|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some changes were made to existing ITSM Success Dashboard features.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some ITSM Success Dashboard features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some ITSM Success Dashboard features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review information on how to activate ITSM Success Dashboard.
|
Release |
Release notes |
|---|---|
|
Yokohama |
Install ITSM Success Dashboard by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. Important: ITSM Success Dashboard is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any additional requirements were introduced or changed for ITSM Success Dashboard we have noted them here.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any specific browser requirements were introduced or changed for ITSM Success Dashboard we have noted them here.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review details on accessibility information for ITSM Success Dashboard, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific localization considerations for ITSM Success Dashboard we have noted them here.
|
Release |
Release notes |
|---|---|
|
Yokohama |
No updates for this release. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific highlight considerations for ITSM Success Dashboard we have noted them here.
|
Release |
Release notes |
|---|---|
|
Yokohama |
Experience the all new KPIs introduced for the Now Assist under Productivity moments per user in ITSM Success Dashboard to understand the benefits of using Now Assist features like Change Summarization, Change Risk Explanation, and Knowledge Article generation. See ITSM Success Dashboard indicators for more information. |
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
--- title: Combined ITSM Success Dashboard release notes for upgrades from Yokohama to Australia description: Consolidated page of all release notes for ITSM Success Dashboard from Yokohama to Australia. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/delta-yokohama-australia/australia-yokohama-itsmsuccessdashboard-release-notes.html release: australia topic_type: reference last_updated: "2026-11-06" reading_time_minutes: 3 breadcrumb: [Products combined by family] --- # Combined ITSM Success Dashboard release notes for upgrades from Yokohama to Australia Consolidated page of all release notes for ITSM Success Dashboard from Yokohama to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ITSM Success Dashboard release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia. **Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ITSM Success Dashboard to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## New features Between your current release family and Australia, new features were introduced for ITSM Success Dashboard. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> - New KPI is added to the self solved - percentage. This new KPI shares the number of times the issue is resolved using the Digital End-User Experience self service channels like Desktop Assistant, Now Assist panel, and Employee portal. - The all new KPIs **Successful Change Summarization - Now Assist** and **Successful Change Risk Explanation - Now Assist** are added to the Productivity moments. These new contributing indicators help you understand the benefits of using change summarization and change risk explanation through Now Assist. - The Key Performance Indicator \(KPI\) **Knowledge Articles created using Now Assist** is added to Productivity moments. This primary indicator shows how many knowledge base articles are created using Now Assist in a given period. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Changes Between your current release family and Australia, some changes were made to existing ITSM Success Dashboard features. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Removed Between your current release family and Australia, some ITSM Success Dashboard features or functionality were removed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Deprecations Between your current release family and Australia, some ITSM Success Dashboard features or functionality were deprecated. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Activation information Review information on how to activate ITSM Success Dashboard. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> - **Activation information** Install ITSM Success Dashboard by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). **Important:** ITSM Success Dashboard is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Additional requirements If any additional requirements were introduced or changed for ITSM Success Dashboard we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Browser requirements If any specific browser requirements were introduced or changed for ITSM Success Dashboard we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Accessibility information Review details on accessibility information for ITSM Success Dashboard, such as specific requirements or compliance levels. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Localization information If there are specific localization considerations for ITSM Success Dashboard we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> No updates for this release. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Highlight information If there are specific highlight considerations for ITSM Success Dashboard we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Yokohama </td><td> Experience the all new KPIs introduced for the Now Assist under Productivity moments per user in ITSM Success Dashboard to understand the benefits of using Now Assist features like Change Summarization, Change Risk Explanation, and Knowledge Article generation. See [ITSM Success Dashboard indicators](https://www.servicenow.com/docs/access?context=success-dashboard-indicator-landing&family=yokohama&ft:locale=en-US) for more information. </td></tr><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/delta-yokohama-australia/rn-combined-intro.md)
| title | Combined ITSM Success Dashboard release notes for upgrades from Yokohama to Australia |
| description | Consolidated page of all release notes for ITSM Success Dashboard from Yokohama to Australia. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/delta-yokohama-australia/australia-yokohama-itsmsuccessdashboard-release-notes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-11-06 |
| reading_time_minutes | 3 |
| breadcrumb | Products combined by family |