Combined ServiceNow Studio release notes for upgrades from Yokohama to Australia

reference australia Updated Nov 6, 2026 11 min read australia-yokohama-servicenowstudio-release-notes.md
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Consolidated page of all release notes for ServiceNow Studio from Yokohama to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Yokohama to Australia.

Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading ServiceNow Studio to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release

Release notes

Yokohama

  • Upgrade information

ServiceNow Studio no longer has to be downloaded from the ServiceNow Store. It’s available on the ServiceNow AI Platform by default.

Zurich

  • Upgrade information

ServiceNow Studio no longer has to be downloaded from the ServiceNow Store. It’s available on the ServiceNow AI Platform by default.

Australia

  • Upgrade information

ServiceNow Studio no longer has to be downloaded from the ServiceNow Store. It’s available on the ServiceNow AI Platform by default.

## New features

Between your current release family and Australia, new features were introduced for ServiceNow Studio.

Release

Release notes

Yokohama

As of version 27.2.4, smaller apps load all files on open, while larger apps (exceeding a configurable limit) load a subset initially, with additional files available on demand. Search for files in larger apps will perform server-side calls to decrease load times. Contact your ServiceNow support team to change the app size limits.

As of version 27.2.4, use the new full-page, guided file creation experience to create any type of file for which you have permission.

As of version 27.2.4, the app details page for each app shows which development environment your app was created in. Use this information to switch between environments as needed in the course of app development and deployment.

Use the best tool for your app development by switching between Creator Studio, ServiceNow Studio, and ServiceNow IDE.

Help prevent duplicate app creation by summarizing the contents of an app using Now Assist app summary generation in ServiceNow Studio and using the summary if accurate as the app description.

Change settings or see related links for an app from the app details page. Refresh your app to load updated details.

In the November 2024 release, only admins could create apps in ServiceNow Studio. Now, users with Guided Application Creator (GAC) roles can also create applications.

Zurich

As of version 28.2.1, you can use Now Assist or Creator Studio to begin creating your applications. You can also view the App Gallery for more inspiration.

As of version 28.2.1, you can elevate your role to security_admin without having to leave ServiceNow Studio. Users with the security_admin role can make changes to other roles and to access control lists (ACLs).

As of version 28.2.1, several new granular admin roles enable developers to complete administrative configuration tasks without requiring the full admin role in ServiceNow Studio.

As of version 28.2.1, for file types that open in a builder, decide whether you want to edit the file in the builder or in the classic UI16 view.

As of version 28.2.1, access your favorite lists by bookmarking them.

As of version 28.2.1, AppSee is supported in ServiceNow Studio.

As of version 28.2.1, you can create files directly from an app open in the Navigator panel.

You can add agentic workflows, AI Agents, and skills to your apps in ServiceNow Studio.

Use source control operations on the App details page to link an application to a Git repository.

View and manage app files and metadata on the enhanced App details page. You can also link your app to source control from the App details page and create new files for your application.

Improve efficiency as you work in ServiceNow Studio by focusing the Navigator panel on any file or application open in an integrated tab.

Dark theme is now supported in ServiceNow Studio. Access user preferences to switch between dark and light mode on your instance.

Australia

Use ServiceNow IDE capabilities within ServiceNow Studio to create apps in source code. Use the new Explorer tab to open Fluent files and see underlying Fluent source code.

Upgrade to the new version of source control in ServiceNow Studio to access more features, such as additional Git commands.

Create collections of your most frequently used apps, files, and lists for easy access. Collections extend current bookmark capabilities and can contain apps and files from different scopes.

View deployment requests directly within ServiceNow Studio. Attach update sets to a request to group related changes for deployment.

Begin a chat with Build Agent directly from the app creation workflow. This setting can be configured in user preferences.

Use Build Agent in ServiceNow Studio to create and edit full-stack applications conversationally.

Add UI Builder components, controllers, experiences, page collections, and UI interactions into your ServiceNow Studio apps.

Explore agentic development, which is a natural language approach to application development in ServiceNow. Learn how to get started, when to use it, and how it fits within the broader suite of AI-powered development tools.

## Changes

Between your current release family and Australia, some changes were made to existing ServiceNow Studio features.

Release

Release notes

Yokohama

As of version 27.2.4, the available options at the success page for creating an application changed from Go to app dashboard to View App Details and Create File.

The App settings icon in ServiceNow Studio used to open a small modal where only a few settings could be updated and the app could be deleted. In this release, the icon opens a Core UI view of all the app settings and related links for the app.

Zurich

As of version 28.2.1, access to source control integration and collaboration functions on each App details page has moved into the More actions menu. Some icon placement depends on the configuration for each application.

The link to open an app in Creator Studio was previously available on the App details page in the app metadata section. The link is now in the More actions menu.

Australia

ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Studio. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features.

Developers who prompt Build Agent to create an app from the ServiceNow Developer site are redirected to ServiceNow Studio instead of ServiceNow IDE to continue building their app.

Files with preview capabilities open directly in preview mode in ServiceNow Studio, bypassing the record view. This change reduces the number of steps required to view file content and keeps developers focused on their work without manual mode switching.

Integrated tabs are no longer color-coded or grouped by scope. You can see a list of the open files by selecting the more actions icon and selecting Show Opened Editors.

Build Agent is the default setting for AI-assisted app generation in ServiceNow Studio. You can change this setting in the ServiceNow Studio user preferences menu.

As of the Australia Patch 3 (June), the Bookmark icon is now the Collections icon. Bookmarks are available as a category under collections.

The Navigator panel icons in ServiceNow Studio have changed slightly in size and appearance, but not in function.

## Removed

Between your current release family and Australia, some ServiceNow Studio features or functionality were removed.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Deprecations

Between your current release family and Australia, some ServiceNow Studio features or functionality were deprecated.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Activation information

Review information on how to activate ServiceNow Studio.

Release

Release notes

Yokohama

  • Activation information

ServiceNow Studio is a ServiceNow AI Platform feature that is active by default.

Zurich

  • Activation information

ServiceNow Studio is a ServiceNow AI Platform feature that is active by default.

Australia

  • Activation information

ServiceNow Studio is a ServiceNow AI Platform feature that is active by default.

## Additional requirements

If any additional requirements were introduced or changed for ServiceNow Studio we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow Studio we have noted them here.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Accessibility information

Review details on accessibility information for ServiceNow Studio, such as specific requirements or compliance levels.

Release

Release notes

Yokohama

No updates for this release.

Zurich

No updates for this release.

Australia

No updates for this release.

## Localization information

If there are specific localization considerations for ServiceNow Studio we have noted them here.

Release

Release notes

Yokohama

  • Localization information

As of version 27.2.4, there is Right-to-Left language support for ServiceNow Studio.

Zurich

No updates for this release.

Australia

No updates for this release.

## Highlight information

If there are specific highlight considerations for ServiceNow Studio we have noted them here.

Release

Release notes

Yokohama

  • Work in the best development environment for your task by using the experience switcher to switch between developing in Creator Studio, ServiceNow Studio, and ServiceNow IDE.
  • As of version 27.2.4, the ServiceNow Studio File Navigator performance has been improved for large applications.
  • As of version 27.2.4, you can easily identify apps created in Creator Studio or ServiceNow IDE by looking at the App Details page in ServiceNow Studio.
  • As of version 27.2.4, the file creation experience is now a full-page, guided process with built-in security checks. Admins see all application files, while delegated developers only see file types they have permission to create within the specified scope.
  • As of version 27.2.4, users with Write permission for an application description can use Now Assist for app summary generation to generate an app summary. The Summarize button is disabled for users without access to edit the app description, preventing failures after clicking.

See Building applications with ServiceNow Studio for more information.

Zurich

  • As of version 28.2.1, simplify the app creation process by using Creator Studio, Now Assist for app generation, or by gaining inspiration from the App Gallery.
  • As of version 28.2.1, elevate your access to security_admin from within ServiceNow Studio to make changes to roles and ACLs.
  • As of version 28.2.1, several new granular admin roles enable developers to complete administrative configuration tasks without requiring the full admin role in ServiceNow Studio.
  • As of version 28.2.1, for file types that open in a builder, decide whether you want to edit the file in the builder or in the classic UI16 view.
  • As of version 28.2.1, access your favorite lists in ServiceNow Studio by bookmarking them.

See ServiceNow Studio for more information.

Australia

  • As of version 29.2.11 ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products, including ServiceNow Studio. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features.
  • As of version 29.2.11, ServiceNow IDE capabilities have been merged into ServiceNow Studio under the new Explorer tab, enabling the ability to view Fluent files and open the underlying Fluent source code in ServiceNow Studio.
  • As of version 29.2.11, use an improved version of source control while developing apps in Fluent source code.
  • As of version 29.2.6, organize apps and files into collections, which extend the existing bookmark system by allowing multiple organized folders of applications, app files, and lists.
  • As of version 29.2.6, view all deployment requests and attach update sets to them directly in ServiceNow Studio.

See ServiceNow Studio for more information.

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