Combined Hermes Messaging Service release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Hermes Messaging Service from Zurich to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Hermes Messaging Service release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Hermes Messaging Service to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, new features were introduced for Hermes Messaging Service.
|
Release |
Release notes |
|---|---|
|
Zurich |
Monitor data usage by application and track data usage by topic using the Hermes Usage Dashboard. Verify that the partition count is synchronized between topics in Hermes clusters. |
|
Australia |
Enable maintenance users and administrators to view and modify Hermes configuration properties and manage background jobs directly from the Hermes Settings page. Protect message data stored on broker disks by enabling encryption at rest on individual Hermes topics. Choose between ServiceNow-managed keys or customer-supplied keys using the Bring Your Own Key (BYOK) model. Create more topics in Hermes with an increased topic limit. The total number of partitions across all topics can't exceed 960. View Hermes data usage by source, including the total number of bytes received and bytes sent over time, in the Hermes Usage Dashboard. Restrict access to Hermes by enabling IP address access control rules. Enable administrators to view topics and namespaces in Hermes by granting the hermes_viewer role instead of the full admin role. |
Between your current release family and Australia, some changes were made to existing Hermes Messaging Service features.
|
Release |
Release notes |
|---|---|
|
Zurich |
Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Hermes Messaging Service features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Hermes Messaging Service features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review information on how to activate Hermes Messaging Service.
|
Release |
Release notes |
|---|---|
|
Zurich |
Hermes Messaging Service is a ServiceNow AI Platform feature that is available with activation of the ServiceNow Stream Connect Installer (com.glide.hub.stream_connect.installer) plugin or installation of the Log Export Service application. For details, see Activating Hermes. |
|
Australia |
Hermes Messaging Service is a ServiceNow AI Platform feature that is available with activation of the ServiceNow Stream Connect Installer (com.glide.hub.stream_connect.installer) plugin or the installation of the Log Export Service application. For details, see Activating Hermes. |
If any additional requirements were introduced or changed for Hermes Messaging Service we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any specific browser requirements were introduced or changed for Hermes Messaging Service we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review details on accessibility information for Hermes Messaging Service, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Zurich |
The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. |
|
Australia |
No updates for this release. |
If there are specific localization considerations for Hermes Messaging Service we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific highlight considerations for Hermes Messaging Service we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
See Hermes Messaging Service for more information. |
|
Australia |
See Hermes Messaging Service for more information. |
---
title: Combined Hermes Messaging Service release notes for upgrades from Zurich to Australia
description: Consolidated page of all release notes for Hermes Messaging Service from Zurich to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/delta-zurich-australia/australia-zurich-hermesmessagingservice-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 4
breadcrumb: [Products combined by family]
---
# Combined Hermes Messaging Service release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Hermes Messaging Service from Zurich to Australia.
## How to use this page
To help you prepare for your upgrade, we have combined the cross-family Hermes Messaging Service release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.
**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
## Important information for upgrading Hermes Messaging Service to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## New features
Between your current release family and Australia, new features were introduced for Hermes Messaging Service.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- **[Monitor Hermes data usage](https://www.servicenow.com/docs/access?context=monitoring-data-usage-hermes&family=zurich&ft:locale=en-US)**
Monitor data usage by application and track data usage by topic using the Hermes Usage Dashboard.
- **[Synchronize topic partition count](https://www.servicenow.com/docs/access?context=update-topic-hermes&family=zurich&ft:locale=en-US)**
Verify that the partition count is synchronized between topics in Hermes clusters.
</td></tr><tr><td>
Australia
</td><td>
- **[Hermes Settings page](https://www.servicenow.com/docs/access?context=c-hermes-settings&family=australia&ft:locale=en-US)**
Enable maintenance users and administrators to view and modify Hermes configuration properties and manage background jobs directly from the Hermes Settings page.
- **[Encryption at rest for Hermes topics](https://www.servicenow.com/docs/access?context=encryption-at-rest&family=australia&ft:locale=en-US)**
Protect message data stored on broker disks by enabling encryption at rest on individual Hermes topics. Choose between ServiceNow-managed keys or customer-supplied keys using the Bring Your Own Key \(BYOK\) model.
- **[Expanded topic limits in Hermes](https://www.servicenow.com/docs/access?context=exploring-hermes-messaging-service&family=australia&ft:locale=en-US)**
Create more topics in Hermes with an increased topic limit. The total number of partitions across all topics can't exceed 960.
- **[Hermes Usage Dashboard improvements](https://www.servicenow.com/docs/access?context=monitoring-data-usage-hermes&family=australia&ft:locale=en-US)**
View Hermes data usage by source, including the total number of bytes received and bytes sent over time, in the Hermes Usage Dashboard.
- **[Access restrictions by IP address](https://www.servicenow.com/docs/access?context=restricting-access-hermes-topics&family=australia&ft:locale=en-US)**
Restrict access to Hermes by enabling IP address access control rules.
- **[View-only role](https://www.servicenow.com/docs/access?context=hermes-messaging-service-roles-4&family=australia&ft:locale=en-US)**
Enable administrators to view topics and namespaces in Hermes by granting the hermes\_viewer role instead of the full admin role.
</td></tr></tbody>
</table>## Changes
Between your current release family and Australia, some changes were made to existing Hermes Messaging Service features.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- **Coral theme**
Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Removed
Between your current release family and Australia, some Hermes Messaging Service features or functionality were removed.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Deprecations
Between your current release family and Australia, some Hermes Messaging Service features or functionality were deprecated.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Activation information
Review information on how to activate Hermes Messaging Service.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- **Activation information**
Hermes Messaging Service is a ServiceNow AI Platform feature that is available with activation of the ServiceNow Stream Connect Installer \(com.glide.hub.stream\_connect.installer\) plugin or installation of the Log Export Service application. For details, see [Activating Hermes](https://www.servicenow.com/docs/access?context=hermes-messaging-service-activation&family=zurich&ft:locale=en-US).
</td></tr><tr><td>
Australia
</td><td>
- **Activation information**
Hermes Messaging Service is a ServiceNow AI Platform feature that is available with activation of the ServiceNow Stream Connect Installer \(com.glide.hub.stream\_connect.installer\) plugin or the installation of the Log Export Service application. For details, see [Activating Hermes](https://www.servicenow.com/docs/access?context=hermes-messaging-service-activation&family=australia&ft:locale=en-US).
</td></tr></tbody>
</table>## Additional requirements
If any additional requirements were introduced or changed for Hermes Messaging Service we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Browser requirements
If any specific browser requirements were introduced or changed for Hermes Messaging Service we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Accessibility information
Review details on accessibility information for Hermes Messaging Service, such as specific requirements or compliance levels.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- **Accessibility information**
- **Dark theme**
The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Localization information
If there are specific localization considerations for Hermes Messaging Service we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
No updates for this release.
</td></tr><tr><td>
Australia
</td><td>
No updates for this release.
</td></tr></tbody>
</table>## Highlight information
If there are specific highlight considerations for Hermes Messaging Service we have noted them here.
<table class="custom-rows"><thead><tr><th class="filter">
Release
</th><th>
Release notes
</th></tr></thead><tbody><tr><td>
Zurich
</td><td>
- Monitor Hermes data usage over time.
- Verify that topics are synchronized between Hermes clusters.
See [Hermes Messaging Service](https://www.servicenow.com/docs/access?context=hermes-messaging-service&family=zurich&ft:locale=en-US) for more information.
</td></tr><tr><td>
Australia
</td><td>
- Create more Hermes topics for specific events or integrations with an expanded topic limit.
- View granular usage metrics in the Hermes Usage Dashboard.
- Restrict access to the Hermes cluster based on the client IP address.
- Manage Hermes configuration properties and background jobs from the Hermes Settings page.
- Protect message data on broker disks with encryption at rest, with support for customer-supplied keys.
See [Hermes Messaging Service](https://www.servicenow.com/docs/access?context=hermes-messaging-service&family=australia&ft:locale=en-US) for more information.
</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/delta-zurich-australia/rn-combined-intro.md)
| title | Combined Hermes Messaging Service release notes for upgrades from Zurich to Australia |
| description | Consolidated page of all release notes for Hermes Messaging Service from Zurich to Australia. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/delta-zurich-australia/australia-zurich-hermesmessagingservice-release-notes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-11-06 |
| reading_time_minutes | 4 |
| breadcrumb | Products combined by family |