Combined Sidebar release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Sidebar from Zurich to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Sidebar release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Sidebar to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, new features were introduced for Sidebar.
|
Release |
Release notes |
|---|---|
|
Zurich |
Use threaded replies to answer Sidebar messages without adding clutter to the main discussion. |
|
Australia |
Customize the subject title for Sidebar discussions by replacing the default short description with any field from the record. Move and resize the Sidebar chat window using the dynamic window framework. Create a standalone Sidebar discussion that is not tied to a specific record. |
Between your current release family and Australia, some changes were made to existing Sidebar features.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Sidebar features or functionality were removed.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Between your current release family and Australia, some Sidebar features or functionality were deprecated.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review information on how to activate Sidebar.
|
Release |
Release notes |
|---|---|
|
Zurich |
Sidebar is a ServiceNow AI Platform feature part of the Omni-Experience Standard Feature Set. For details, see Installing Sidebar. Important: Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
|
Australia |
Sidebar is a ServiceNow AI Platform feature that is active by default. Important: Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
If any additional requirements were introduced or changed for Sidebar we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If any specific browser requirements were introduced or changed for Sidebar we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
Review details on accessibility information for Sidebar, such as specific requirements or compliance levels.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific localization considerations for Sidebar we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
No updates for this release. |
|
Australia |
No updates for this release. |
If there are specific highlight considerations for Sidebar we have noted them here.
|
Release |
Release notes |
|---|---|
|
Zurich |
Prevent Sidebar discussions from becoming cluttered by using threaded replies when responding to messages. See Sidebar for more information. |
|
Australia |
See Sidebar for more information. |
--- title: Combined Sidebar release notes for upgrades from Zurich to Australia description: Consolidated page of all release notes for Sidebar from Zurich to Australia. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/delta-zurich-australia/australia-zurich-sidebar-release-notes.html release: australia topic_type: reference last_updated: "2026-11-06" reading_time_minutes: 3 breadcrumb: [Products combined by family] --- # Combined Sidebar release notes for upgrades from Zurich to Australia Consolidated page of all release notes for Sidebar from Zurich to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Sidebar release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia. **Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Sidebar to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## New features Between your current release family and Australia, new features were introduced for Sidebar. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> - **[Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=zurich&ft:locale=en-US)** Use threaded replies to answer Sidebar messages without adding clutter to the main discussion. </td></tr><tr><td> Australia </td><td> - **[Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=australia&ft:locale=en-US)** Customize the subject title for Sidebar discussions by replacing the default short description with any field from the record. - **[Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=australia&ft:locale=en-US)** Move and resize the Sidebar chat window using the dynamic window framework. - **[Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=australia&ft:locale=en-US)** Create a standalone Sidebar discussion that is not tied to a specific record. </td></tr></tbody> </table>## Changes Between your current release family and Australia, some changes were made to existing Sidebar features. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Removed Between your current release family and Australia, some Sidebar features or functionality were removed. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Deprecations Between your current release family and Australia, some Sidebar features or functionality were deprecated. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Activation information Review information on how to activate Sidebar. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> - **Activation information** Sidebar is a ServiceNow AI Platform feature part of the Omni-Experience Standard Feature Set. For details, see [Installing Sidebar](https://www.servicenow.com/docs/access?context=install-sidebar&family=zurich&ft:locale=en-US). **Important:** Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. </td></tr><tr><td> Australia </td><td> - **Activation information** Sidebar is a ServiceNow AI Platform feature that is active by default. **Important:** Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. </td></tr></tbody> </table>## Additional requirements If any additional requirements were introduced or changed for Sidebar we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Browser requirements If any specific browser requirements were introduced or changed for Sidebar we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Accessibility information Review details on accessibility information for Sidebar, such as specific requirements or compliance levels. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Localization information If there are specific localization considerations for Sidebar we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> No updates for this release. </td></tr><tr><td> Australia </td><td> No updates for this release. </td></tr></tbody> </table>## Highlight information If there are specific highlight considerations for Sidebar we have noted them here. <table class="custom-rows"><thead><tr><th class="filter"> Release </th><th> Release notes </th></tr></thead><tbody><tr><td> Zurich </td><td> Prevent Sidebar discussions from becoming cluttered by using threaded replies when responding to messages. See [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=zurich&ft:locale=en-US) for more information. </td></tr><tr><td> Australia </td><td> - Move and resize the chat window using the Sidebar new dynamic window framework. - Create standalone Sidebar discussions. See [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=australia&ft:locale=en-US) for more information. </td></tr></tbody> </table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/delta-zurich-australia/rn-combined-intro.md)
| title | Combined Sidebar release notes for upgrades from Zurich to Australia |
| description | Consolidated page of all release notes for Sidebar from Zurich to Australia. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/delta-zurich-australia/australia-zurich-sidebar-release-notes.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-11-06 |
| reading_time_minutes | 3 |
| breadcrumb | Products combined by family |