Customize Activity stream in Agent Workspace for HR Case Management

task australia Updated Sep 10, 2026 1 min read activity-stream-aws.md
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Configure which activities appear in the Activity stream and set their display order for HR cases.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > HR Case Management > All HR Cases.

  2. Select a case to customize Activity stream for.

  3. Select the activity stream icon ([Omitted image "List_ActivityStreamIcon.png"]).

  4. Select the filter activity icon ([Omitted image "playbook-filter.png"] Alt text: playbook header filter icon).

  5. Select the required activities and the desired order.

  6. Select Save.

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