Highlight fields in Agent Workspace for HR Case Management

---
title: Highlight fields in Agent Workspace for HR Case Management
description: Highlight fields in the workspace to call an agent's attention to them.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/highlight-form-fields.html
release: australia
product: Agent Workspace for HR Case Management
classification: agent-workspace-for-hr-case-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Agent Workspace, HR Service Delivery, Employee Service Management]
---

# Highlight fields in Agent Workspace for HR Case Management

Highlight fields in the workspace to call an agent's attention to them.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Workspace Experience** > **Administration** > **Highlighted Values**.

2.  Select **New**.

3.  On the form, fill in the fields.

<table id="table_syt_2rp_11c"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Table

</td><td>

Name of the table that contains the fields you want to highlight.

</td></tr><tr><td>

Field

</td><td>

Name of the field you want to highlight if the triggering conditions are met.

</td></tr><tr><td>

Application

</td><td>

Scope of applications this highlighting pertains to.

</td></tr><tr><td>

Workspace

</td><td>

The workspace this highlighting applies to.Select **Agent Workspace**

</td></tr></tbody>
</table>4.  Right-click the header and select **Save**.

5.  In **Highlighted Value Conditions**, select **New**.

6.  On the form, fill in the fields.

    For a description of field values, see [Highlighted value condition form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/agent-workspace-for-hr-case-management/highlighted-value-form.md).

7.  Select **Submit**.