Using the deep link feature in Agent Workspace for HR Case Management

---
title: Using the deep link feature in Agent Workspace for HR Case Management
description: Deep links provide quick access to external applications and information from within Agent Workspace for HR Case Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/hr-agent-ws-deep-link.html
release: australia
product: Agent Workspace for HR Case Management
classification: agent-workspace-for-hr-case-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Agent Workspace, HR Service Delivery, Employee Service Management]
---

# Using the deep link feature in Agent Workspace for HR Case Management

Deep links provide quick access to external applications and information from within Agent Workspace for HR Case Management.

Use deep links to access information or applications that aren't readily available within Agent Workspace for HR Case Management. For example, use deep links to access a third-party application that you use frequently.

For more information on configuring deep links, see [Link generator for HR Service Delivery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/HRLinkGenerator.md).