Lifecycle event cases in Agent Workspace for HR Case Management
concept australia Updated Sep 10, 2026 1 min read hr-agent-ws-lifecycle.md
Manage lifecycle event cases using Agent Workspace for HR Case Management.
A lifecycle event case is an HR case fulfilled by a lifecycle event. For example, the HR service for New Hire Onboarding fulfills the lifecycle event for New Hire Onboarding.
Note: This section assumes you have Enterprise Onboarding and Transitions activated. For more information, see Understanding Lifecyle events for enterprise.
You can see all lifecycle event cases by selecting the Lists icon ([Omitted image "IconList.png"] Alt text: Lists icon) under the Lifecycle Events section.
25 lines · 1.4 KB
--- title: Lifecycle event cases in Agent Workspace for HR Case Management description: Manage lifecycle event cases using Agent Workspace for HR Case Management. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/hr-agent-ws-lifecycle.html release: australia product: Agent Workspace for HR Case Management classification: agent-workspace-for-hr-case-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use, Agent Workspace, HR Service Delivery, Employee Service Management] --- # Lifecycle event cases in Agent Workspace for HR Case Management Manage lifecycle event cases using Agent Workspace for HR Case Management. A lifecycle event case is an HR case fulfilled by a lifecycle event. For example, the HR service for New Hire Onboarding fulfills the lifecycle event for New Hire Onboarding. **Note:** This section assumes you have Enterprise Onboarding and Transitions activated. For more information, see [Understanding Lifecyle events for enterprise](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-journey-management/understanding-enterprise-onboarding-and-transitions.md). You can see all lifecycle event cases by selecting the Lists icon \(\[Omitted image "IconList.png"\] Alt text: Lists icon\) under the **Lifecycle Events** section.
| title | Lifecycle event cases in Agent Workspace for HR Case Management |
| description | Manage lifecycle event cases using Agent Workspace for HR Case Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/hr-agent-ws-lifecycle.html |
| release | australia |
| product | Agent Workspace for HR Case Management |
| classification | agent-workspace-for-hr-case-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseAgent WorkspaceHR Service DeliveryEmployee Service Management |