View assigned knowledge tasks in Agent Workspace for HR Case Management

---
title: View assigned knowledge tasks in Agent Workspace for HR Case Management
description: View your assigned knowledge tasks in Agent Workspace for HR Case Management when a knowledge gap is reported in a case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/knowledge-task-aws.html
release: australia
product: Agent Workspace for HR Case Management
classification: agent-workspace-for-hr-case-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Report a knowledge gap from a case in Agent Workspace for HR Case Management, Using the More icon in Agent Workspace for HR Case Management, Use, Agent Workspace, HR Service Delivery, Employee Service Management]
---

# View assigned knowledge tasks in Agent Workspace for HR Case Management

View your assigned knowledge tasks in Agent Workspace for HR Case Management when a knowledge gap is reported in a case.

## Before you begin

Role required: sn\_hr\_core.kb\_writer

## Procedure

1.  Navigate to **All** > **HR Case Management** > **Agent Workspace for HR Case Management**.

2.  Select the Lists icon \(\[Omitted image "agent-ws-hr-list-icon.png"\] Alt text: Lists icon\).

3.  Select **My tasks - feedback** under **Knowledge**.

4.  Select the knowledge task that you want to work on.