Configure Microsoft Azure

task australia Updated Sep 10, 2026 1 min read ms-outlook-azure-cc.md

Raw file servicenow.com

Set up a authentication with Microsoft Azure to connect Microsoft Exchange Online.

Before you begin

Role required: Exchange administrator

About this task

Procedure

Log in to the Microsoft Azure portal.
Navigate to Azure Services > Azure Active Directory > Manage > App registrations.
If you do not have an app registration, select New registration.
1. On the form, enter the Name of the registration.
2. Select the Supported account types of your choice.
3. Specify the Redirect URL.
  
  Specify the following details:
  1. Select the platform as Web.
  2. Enter the URL in the following format: https://<instance-Name>.service-now.com/oauth_redirect.do
If you already have an app registration, select the app registration.
1. Navigate to Manage > Authentication.
2. Navigate to Add a platform > Web applications > Web.
3. On the Configure Web form, fill the fields.
  
  Field Description
  
  Redirect URL Enter a URL in the format: https://[instance].service-now.com/oauth_redirect.do
  
  Implicit grant Check Access tokens, and ID tokens
4. Select Configure.
Add a client secret.
1. Navigate to Manage > Certificates and secrets.
2. In the Description field, enter a short description about the secret.
3. Under Expires, select an expiry.
4. Select Add.
5. After adding, in the Client secrets section, copy the value by selecting Copy to clipboard.
Add a permission.
1. Navigate to Manage > API permissions.
2. Select Add a permission.
3. Select Microsoft Graph.
4. Select Application permissions.
5. Under Calendars, select Calendars.ReadWrite.
6. Select Add permissions.
7. On the Configured permissions screen, select Grant admin consent for ServiceNow.

Field	Description
Redirect URL	Enter a URL in the format: https://[instance].service-now.com/oauth_redirect.do
Implicit grant	Check Access tokens, and ID tokens

Result

The Microsoft Exchange Online is set up with Microsoft Azure.

What to do next

Configure resources Microsoft Exchange Online in the calendar. For more information, refer to https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-resource-mailboxes.

Parent Topic:Set up Microsoft Outlook integration in Career Conversations

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---
title: Configure Microsoft Azure
description: Set up a authentication with Microsoft Azure to connect Microsoft Exchange Online.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/career-conversations/ms-outlook-azure-cc.html
release: australia
product: Career Conversations
classification: career-conversations
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set up Microsoft Outlook integration in Career Conversations, Install and configure Career Conversations, Career Conversations, Growth Experiences, HR Service Delivery, Employee Service Management]
---

# Configure Microsoft Azure

Set up a authentication with Microsoft Azure to connect Microsoft Exchange Online.

## Before you begin

Role required: Exchange administrator

## About this task

## Procedure

1.  Log in to the Microsoft Azure portal.

2.  Navigate to **Azure Services** &gt; **Azure Active Directory** &gt; **Manage** &gt; **App registrations**.

3.  If you do not have an app registration, select **New registration**.

    1.  On the form, enter the **Name** of the registration.

    2.  Select the **Supported account types** of your choice.

    3.  Specify the **Redirect URL**.

        Specify the following details:

        1.  Select the platform as **Web**.
        2.  Enter the URL in the following format: https://&lt;instance-Name&gt;.service-now.com/oauth\_redirect.do
4.  If you already have an app registration, select the app registration.

    1.  Navigate to **Manage** &gt; **Authentication**.

    2.  Navigate to **Add a platform** &gt; **Web applications** &gt; **Web**.

    3.  On the Configure Web form, fill the fields.

        |Field|Description|
        |-----|-----------|
        |Redirect URL|Enter a URL in the format: https://\[instance\].service-now.com/oauth\_redirect.do|
        |Implicit grant|Check **Access tokens**, and **ID tokens**|

    4.  Select **Configure**.

5.  Add a client secret.

    1.  Navigate to **Manage** &gt; **Certificates and secrets**.

    2.  In the **Description** field, enter a short description about the secret.

    3.  Under **Expires**, select an expiry.

    4.  Select **Add**.

    5.  After adding, in the Client secrets section, copy the value by selecting **Copy to clipboard**.

6.  Add a permission.

    1.  Navigate to **Manage** &gt; **API permissions**.

    2.  Select **Add a permission**.

    3.  Select **Microsoft Graph**.

    4.  Select **Application permissions**.

    5.  Under **Calendars**, select **Calendars.ReadWrite**.

    6.  Select **Add permissions**.

    7.  On the Configured permissions screen, select **Grant admin consent for ServiceNow**.


## Result

The Microsoft Exchange Online is set up with Microsoft Azure.

## What to do next

Configure resources Microsoft Exchange Online in the calendar. For more information, refer to [https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-resource-mailboxes](https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-resource-mailboxes).

**Parent Topic:**[Set up Microsoft Outlook integration in Career Conversations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/career-conversations/outlook-integration-cc.md)