Approve or reject a contract document
Review a contract request or attachment and approve or reject it.
Before you begin
You must have received an email notification with a link to the request for approval.
Role required: sn_cm_core.contract_fulfiller
Procedure
- Open the approval record from the email notification, Self-Service, or Employee Center portal.
|
Options |
Steps |
|---|---|
|
From the email notification |
Click the link in the email to open the record that needs approval. |
|
From Self-Service |
|
|
From Employee Center |
|
- To approve the record, click **Approve**.
- To reject the record, enter comments for rejection in the **Comments** field and click **Reject**.
**Note:** View the contract revision document available as the attachment on the internal storage or with the view access on the external storage.
Result
The following table shows the result of approve and reject actions on the approval record. Contract fulfiller and collaborators get an email notification about the approval or rejection.
|
Approve |
Reject |
|---|---|
If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required.
|
If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required.
|
---
title: Approve or reject a contract document
description: Review a contract request or attachment and approve or reject it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cmpro-approve-reject-request-docs.html
release: australia
product: Contract Management Pro
classification: contract-management-pro
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Initiate ad hoc approval, Common contract request tasks, Use, Contract Management Pro, Legal and Contract Operations, Employee Service Management]
---
# Approve or reject a contract document
Review a contract request or attachment and approve or reject it.
## Before you begin
You must have received an email notification with a link to the request for approval.
Role required: sn\_cm\_core.contract\_fulfiller
## Procedure
1. Open the approval record from the email notification, Self-Service, or Employee Center portal.
<table id="choicetable_ix4_gbl_trb"><thead><tr><th align="left" id="d209084e54">
Options
</th><th align="left" id="d209084e57">
Steps
</th></tr></thead><tbody><tr><td id="d209084e63">
**From the email notification**
</td><td>
Click the link in the email to open the record that needs approval.
</td></tr><tr><td id="d209084e72">
**From Self-Service**
</td><td>
1. Navigate to **All** > **Self-Service** > **My Approvals**.
2. In the My Approvals list, click a record to open for approval.
</td></tr><tr><td id="d209084e102">
**From Employee Center**
</td><td>
1. In the Employee Center portal, on the menu bar, click the **My Tasks**.
2. In the My To-dos list, click a record under the **Open** tab to open for approval.
</td></tr></tbody>
</table>2. Review the record and either approve or reject:
- To approve the record, click **Approve**.
- To reject the record, enter comments for rejection in the **Comments** field and click **Reject**.
**Note:** View the contract revision document available as the attachment on the internal storage or with the view access on the external storage.
## Result
The following table shows the result of approve and reject actions on the approval record. Contract fulfiller and collaborators get an email notification about the approval or rejection.
<table id="table_xst_hbd_hlb"><thead><tr><th>
Approve
</th><th>
Reject
</th></tr></thead><tbody><tr><td>
- The state of approval record updates from Requested to Approved.
If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required.
- Any approver who isn’t added to **Watch list** in the request loses access to the approved contract document.
</td><td>
- The state of approval record updates from Requested to Rejected.
If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required.
- The rejection comments posted by the approver are added to the requests Activities section.
- Any approver who isn’t added to **Watch list** in the request loses access to the rejected contract document.
</td></tr></tbody>
</table>**Parent Topic:**[Initiate an ad hoc approval for a contract document revision](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cmpro-initiate-approval-contract-request.md)
| title | Approve or reject a contract document |
| description | Review a contract request or attachment and approve or reject it. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cmpro-approve-reject-request-docs.html |
| release | australia |
| product | Contract Management Pro |
| classification | contract-management-pro |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Initiate ad hoc approvalCommon contract request tasksUseContract Management ProLegal and Contract OperationsEmployee Service Management |