Contract Management solutions

reference australia Updated Sep 10, 2026 5 min read cmpro-cml-feature-compare.md
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Explore the differences between the different contract management solutions offered in ServiceNow - ITAM Contract Management, (Deprecated) Legal Simple Contracts, and Contract Management Pro (CM Pro)

This resource helps you review the strengths of each application and guide you in selecting the most suitable option for your organization’s contract management needs.

  • Contract Management Pro: Management of contract creation, execution, storage, and reporting
  • (Deprecated) LSD Legal Simple Contracts: Creation of standard language contracts
  • ITAM Contract Management: Software and hardware asset management

 

Features

ITAM Contract Management

LSD Legal Simple Contracts(Deprecated)

Contract Management Pro

Contract Request

Self-serve with configurable Intake

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Third party contracts

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Third party contracts with multiple documents

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

NOW Integrations (Legal, Procurement, Sales)

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Contract Authoring

PDF, HTML Templates

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

MS Word Templates

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

MS Word Add-in

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Clause Library for Contract Generation

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Versions

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Versions with multiple documents

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

External storage (OneDrive and GoogleDrive)

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Create contract record

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "bus-ai-sparkle.svg"] Alt text: AI-assisted Review

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Contract Workspace

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Clause Library for Negotiation

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Amendment workflow

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Signatures

Wet Signature

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Electronic signature (AdobeSign, DocuSign integration)

 

 

 

Review and Approvals

Ad-hoc approvals

 

 

 

Internal reviews

 

 

 

Repository

Document storage in ServiceNow

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

OneDrive, Google Drive storage integration

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Contract Relationships (parent/child)

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Contract Metadata

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "bus-ai-sparkle.svg"] Alt text:AI Metadata Extraction

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Obligation Management

Expiry / Renewal notifications

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "bus-ai-sparkle.svg"] Alt text: AI Obligation Extraction

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Analytics

Dashboard for Volume & Work distribution

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

Dashboard for asset contract renewals

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

[Omitted image "icon-check-mark-green.png"] Alt text: Yes

## Migrating from Legal Simple Contracts to Contract Management Pro

Legal Simple Contracts is being deprecated.

  • For new customers, it is now hidden and no longer available.
  • For existing customers, it will continue to function, but is no longer supported.

For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

You can migrate your data from Legal Simple Contracts to Contract Management Pro to start using the additional features available.

For more information on migration, see Migrating to Contract Management Pro for Legal Service Delivery.

Important: The migration script is designed only for migrating data from Legal Simple Contracts to the Legal Contract Repository, which applies specifically to Contract Management Pro for Legal Service Delivery.

Contract Management Pro for Legal Service Delivery is a licensed application that must be installed separately.

Parent Topic:Contract Management Pro reference

Related topics

Components installed with Contract Management Pro

Components installed with Contract Workspace

Components installed with Analytics Pack for Contract Management Pro

Contract request State and Contract document status in Contract Management Pro

Amendment and renewal interaction messages

Signatory roles

Clause Variation form

Contract Configuration form

Properties installed to configure expiry notifications

Properties installed to configure contracts integrations

Expiring Contracts Condition form fields

Action assignment form

UFX Add on Event mapping form

Obligation form

Obligation Management notifications

Contract Analysis Playbook form

Contract analysis playbook tool messages

Contract request ticket page actions

Default availability of out-of-the-box record producers

Contract Management Pro glossary

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