Deactivate skills for ServiceNow Otto for Contract Management Pro

task australia Updated Sep 10, 2026 2 min read cmpro-deactivate-na-skills.md
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Deactivate the skills in ServiceNow Otto for Contract Management Pro when they are not in use.

Before you begin

Role required: sn_cm_gen_ai.ai_contract_admin

Procedure

  1. Navigate to All > Admin Center > AI Admin Hub to access the AI Skills tab of the AI Admin Hub console.

  2. Navigate to Employee > CM Pro.

  3. On the Contract Management Pro card, select View details.

  4. On the tile of your skill that you want to deactivate, select Deactivate skill in the options menu ([Omitted image "cmpro-na-three-dot-icon.png"] Alt text: Options menu icon.).

    [Omitted image "cmpro-na-skills-deactivate.png"] Alt text: Deactive skills in Contract Management Pro.

  5. In the pop-up messages, select Deactivate.

Result

The skill is deactivated for ServiceNow Otto for Contract Management Pro and displayed in the All available Contract Management Pro skills section.

To reactivate the skill, select Activate skill. For more information, see Configure AI capabilities.

Parent Topic:Manage AI skills

Related topics

Manage use cases for ServiceNow Otto for Contract Management Pro

Manage use case mappings for ServiceNow Otto for Contract Management Pro

Manage clause mappings for contract analysis

Manage expected response mappings for contract analysis

Keywords Deactivate skills in Now Assist in Contract ManagementServiceNow Otto for Contract Management ProDeactivate contract metadata extractionDeactivate contract analysisTurn off contract metadata extractionTurn off contract analysis
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