Manage clause mappings for contract analysis

task australia Updated Sep 10, 2026 2 min read cmpro-manage-clause-mappings.md
Raw file servicenow.com

Manage clause mappings for contract analysis by updating the mapped clause for a field group, deactivating the mappings when not in use, or deleting them when no longer required.

Before you begin

Role required: sn_cm_gen_ai.ai_contract_config, sn_cm_contract_config

Procedure

  1. Navigate to All > Admin Center > AI Admin Hub to access the AI Skills tab of the AI Admin Hub console.

  2. Navigate to Employee > CM Pro.

  3. On the Contract analysis tile, select Edit Configuration.

    [Omitted image "cmpro-na-active-skills.png"] Alt text: Active skills in Contract management pro.

  4. In the skill guided setup, select Clause mappings.

  5. Select the actions icon [Omitted image "cmpro-na-three-dot-icon.png"] Alt text: Actions icon on the clause mapping that you want to update, delete, or deactivate.

    [Omitted image "cmpro-na-edit-clause-map.png"] Alt text: Actions available on clause mappings for contract analysis.

    • Edit

      Update the field group to clause mappings for a use case.

      For more information on clause mapping, see Map a field group to a clause.

    • Deactivate

      Deactivate a clause mapping to temporarily make it unavailable for the skill.

      The Reactivate option appears when a clause mapping is deactivated. Use this option to activate a clause mapping.

    • Delete

      Delete a clause mapping when it is no longer required for the skill.

Result

AI uses the updated clause mappings to display suggestions for non-standard or missing clauses in a contract document.

Parent Topic:Manage AI skills

Related topics

Manage use cases for ServiceNow Otto for Contract Management Pro

Manage use case mappings for ServiceNow Otto for Contract Management Pro

Manage expected response mappings for contract analysis

Deactivate skills for ServiceNow Otto for Contract Management Pro

Map a field group to a clause

Keywords Update clause mappingsModify clause mappingsEdit clause mappingsDelete clause mappingsDeactivate clause mappings
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