Manage use cases for ServiceNow Otto for Contract Management Pro

---
title: Manage use cases for ServiceNow Otto for Contract Management Pro
description: Manage use cases for ServiceNow Otto for Contract Management Pro by updating the fields, deactivating them when not in use, deleting when no longer required, or copying existing use cases to create new ones.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cmpro-manage-use-cases.html
release: australia
product: Contract Management Pro
classification: contract-management-pro
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 3
keywords: [Update use cases, Modify use cases, Edit use cases, Delete use cases, Deactivate use case, Copy use case]
breadcrumb: [Manage AI skills, Manage, Contract Management Pro, Legal and Contract Operations, Employee Service Management]
---

# Manage use cases for ServiceNow Otto for Contract Management Pro

Manage use cases for ServiceNow Otto for Contract Management Pro by updating the fields, deactivating them when not in use, deleting when no longer required, or copying existing use cases to create new ones.

## Before you begin

Role required: sn\_cm\_gen\_ai.ai\_contract\_config, sn\_cm\_contract\_config

## Procedure

1.  Navigate to **All** > **Admin Center** > **AI Admin Hub** to access the **AI Skills** tab of the AI Admin Hub console.

2.  Navigate to **Employee** > **CM Pro**.

3.  On the tile of your activated skill, select **Edit Configuration** to modify it.

    \[Omitted image "cmpro-na-active-skills.png"\] Alt text: Active skills in Contract management pro.

4.  In the skill guided setup, select **Use cases**.

5.  Select the actions icon \[Omitted image "cmpro-na-three-dot-icon.png"\] Alt text: Actions icon. on the use case that you want to update, delete, deactivate, or copy.

    -   **Edit**

        Modify the use case by adding new fields, or updating, deactivating, or deleting existing fields.

        For more information on the **Field** form, see [Field form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/field-form.md) and [Question form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/question-form.md).

        The base system use cases, **CM Pro - Contract Metadata Extraction** for contract metadata extraction, **CM Pro - Contract Obligation Extraction** for obligation extraction, and **CM Pro - Contract Analysis** for contract analysis cannot be edited, deleted, or deactivated. To customize these use cases, make a copy of the base system use cases and update the copied versions.

        **Note:** If you create your own use case or customize a copy of an available use case, be sure to test it thoroughly to ensure accuracy. You can upload a document in the Test outputs tab to test how the contract analysis skill works with the updated use case.

    -   **Make a copy**

        Copy an existing use case to create a new use case with the same fields and field groups. You can edit, delete, or deactivate the fields and field groups in the new use case.

    -   **Deactivate**

        Deactivate a use case to temporarily make it unavailable for the skill.

        The **Reactivate** option appears when a use case is deactivated. Use this option to activate a use case.

    -   **Delete**

        Delete a use case when it is no longer required for the skill.


## Result

AI applies the updated use case for contract analysis or metadata extraction.

**Parent Topic:**[Manage AI skills](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cmpro-ai-skills-manage.md)

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