Map a use case for contract metadata extraction

task australia Updated Sep 10, 2026 2 min read cmpro-na-usecase-mappings-me.md
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Map a use case to specific tables, and define conditions to apply the use case for metadata extraction.

Before you begin

Ensure that the application is in the Global or ServiceNow Otto for Contract Management Pro scope. If you are configuring the use case mapping in a different application scope, add the scoped ACL to the Use Case Mapping table (sn_cm_gen_ai_usecase_configuration).

Role required: sn_cm_gen_ai.ai_contract_config, sn_cm_core.contract_config

Procedure

  1. Navigate to All > Admin Center > AI Admin Hub to access the AI Skills tab of the AI Admin Hub console.

  2. Navigate to Employee > CM Pro.

  3. Select Activate skill on the skill you want to activate.

    [Omitted image "cmpro-NA-skills.png"] Alt text: AI skills available for Contract Management Pro.

  4. In the General details page, view the skill details and select Save and continue.

  5. In the Use case page, select Save and continue.

    For more information on creating a use case, see Create use cases for contract metadata extraction.

  6. In the Use case mappings page, select New.

  7. On the Create new use case mapping form, fill in the fields.

    For a description of the field values, see Contract metadata extraction use case mapping form.

  8. Select Save.

Result

The use case is mapped to specific tables and conditions, and it is applied for metadata extraction when the conditions are met.

Parent Topic:Configuring contract metadata extraction

Related topics

Create use cases for contract metadata extraction

Configure system properties for contract metadata extraction

Enable notification for contract metadata extraction

Configure the URL for metadata extraction notifications

Configure an extension point to add contract metadata

Create use cases for contract metadata extraction

Keywords Contract metadata extractionContract use case mappingMetadata extraction use case mappingNow Assist use case mappingNow Assist in contract management proServiceNow Otto for contract management proAI for contract management pro
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