Update the contracts AI agents handler script include

task australia Updated Sep 10, 2026 1 min read cmpro-script-includ-agenticAI.md

Update the ContractsAIAgentsHelper script include to add the sys_id of a customized Manage contract repository agentic workflow to run the agentic workflow autonomously.

Before you begin

Role required: admin

About this task

When you duplicate the Manage contract repository agentic workflow and create a customized agentic workflow, you must add the sys_id of the new agentic workflow in the ContractsAIAgentsHelper script include to run the agentic workflow autonomously.

Procedure

Navigate to All > System Definition > Script Includes.

The Script Includes table appears.
In the Name column, search for ContractsAIAgentsHelperSNC.
Open ContractsAIAgentsHelperSNC.
In the Script box, copy the startAiAgentConversation() method.

[Omitted image "cmpro-script-agentic-ai.png"] Alt text: Script include for agentic workflow in CM Pro.
Navigate back to the Script Include table.
In the Name column, search for ContractsAIAgentsHelper.
Open ContractsAIAgentsHelper.
In the Script box, paste the startAiAgentConversation() method.
In usecaseId, add the sys_id of the new agentic workflow.

You can copy the sys_id of the new agentic workflow from the Use case [sn_aia_usecase] table.
Select Update.

Result

The customized Manage contract repository agentic workflow runs autonomously when all the trigger conditions are met.

For more information, see Manage contract repository agentic workflow.

Parent Topic:Configuring agentic workflows in ServiceNow Otto for Contract Management Pro

Set the default notice period for the Manage contract repository agentic workflow

Enable notifications for AI extracted metadata and obligations

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---
title: Update the contracts AI agents handler script include
description: Update the ContractsAIAgentsHelper script include to add the sys\_id of a customized Manage contract repository agentic workflow to run the agentic workflow autonomously.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cmpro-script-includ-agenticAI.html
release: australia
product: Contract Management Pro
classification: contract-management-pro
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure agentic workflows, Configure AI capabilities, Configure, Contract Management Pro, Legal and Contract Operations, Employee Service Management]
---

# Update the contracts AI agents handler script include

Update the ContractsAIAgentsHelper script include to add the sys\_id of a customized Manage contract repository agentic workflow to run the agentic workflow autonomously.

## Before you begin

Role required: admin

## About this task

When you duplicate the Manage contract repository agentic workflow and create a customized agentic workflow, you must add the sys\_id of the new agentic workflow in the ContractsAIAgentsHelper script include to run the agentic workflow autonomously.

## Procedure

1. Navigate to **All** &gt; **System Definition** &gt; **Script Includes**.

The Script Includes table appears.

2. In the Name column, search for `ContractsAIAgentsHelperSNC`.

3. Open **ContractsAIAgentsHelperSNC**.

4. In the **Script** box, copy the `startAiAgentConversation()` method.

\[Omitted image "cmpro-script-agentic-ai.png"\] Alt text: Script include for agentic workflow in CM Pro.

5. Navigate back to the Script Include table.

6. In the Name column, search for `ContractsAIAgentsHelper`.

7. Open **ContractsAIAgentsHelper**.

8. In the **Script** box, paste the `startAiAgentConversation()` method.

9. In usecaseId, add the sys\_id of the new agentic workflow.

You can copy the sys\_id of the new agentic workflow from the Use case \[sn\_aia\_usecase\] table.

10. Select **Update**.

## Result

The customized Manage contract repository agentic workflow runs autonomously when all the trigger conditions are met.

For more information, see [Manage contract repository agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cmpro-na-reminder-agentic-wf.md).

**Parent Topic:**[Configuring agentic workflows in ServiceNow Otto for Contract Management Pro](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cmpro-conf-agentic-workflow.md)

**Related topics**

[Activate business rules for the Manage contract repository agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/conf-repository-agentic-ai.md)

[Set the default notice period for the Manage contract repository agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/conf-sys-prop-default-np.md)

[Enable notifications for AI extracted metadata and obligations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cmpro-na-me-agentic-ntf.md)