Add document content controls using Microsoft Word add-in for ServiceNow Contracts

Add content controls using the Microsoft Word add-in for ServiceNow Contracts. Content controls act as placeholders in contract templates.

The Microsoft Word add-in for ServiceNow Contracts enables you to add content controls for metadata, signatories, clauses, and table into the contract document from the following tabs.

Metadata: View and add metadata for fields, variable, and variable sets to pre-fill the information in the contract document.
Signatory: View and add signatories to add their signatures in the contract document.
Clauses: View and add clause and clause variations to a contract document.
Table: Determine the data that will be added from a data source table in your ServiceNow instance to a table in a contract document

[Omitted image "cmpro-word-addin-view.png"] Alt text: The image shows the components of the Microsoft Word add-in for ServiceNow Contracts

You can also switch application scope and log out using the following options:

Switch scope icon: Use the switch scope icon ([Omitted image "cmpro-addin-scope.png"] Alt text: Switch scope icon) to set the correct scope to enable editing of the contract template. This icon is active when you select a contract template for editing and also have an admin role.
Logout icon: Use Logout icon ([Omitted image "cmpro-addin-logout.png"] Alt text: Logout icon) to log out from Microsoft Word add-in for ServiceNow Contracts.

Note: If you are directed to platform page instead of Word Add-in page when you re-login, follow the steps mentioned in this KB article to resolve the issue.
Configure metadata for fields, variables, and variables sets in a contract document
As a contract configurator, add and configure metadata for fields, variable, and variable sets to pre-fill the information in the contract document.
Configuring signatories in Contract template using Microsoft Word add-in
For signatories to add their signatures in the contract document, you can either create signature blocks or configure participants in a contract template with placeholders.
Map clauses and clause variations
As a contract configurator, add clause and clause variations to a contract using the Microsoft Word add-in for ServiceNow Contracts.
Map contract tables using the Microsoft Word add-in for ServiceNow Contracts
Use the ServiceNow Contracts add-in to map a contract table to a source table in your ServiceNow instance to determine the data that will be added in a contract document. When a contract document is generated from the template, the rows and columns are dynamically added in the mapped table of the contract document.

Parent Topic:Creating a contract template using Microsoft Word add-in for ServiceNow Contracts

Complete mapping and upload Microsoft Word document that includes content controls

Complete clause mapping to build a clause library

title	Add document content controls using Microsoft Word add-in for ServiceNow Contracts
description	Add content controls using the Microsoft Word add-in for ServiceNow Contracts. Content controls act as placeholders in contract templates.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cncore-add-contrl-wrd-addin.html
release	australia
product	Contract Management Pro
classification	contract-management-pro
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	2
breadcrumb	Create templates in Microsoft WordConfigure contract templatesConfigureContract Management ProLegal and Contract OperationsEmployee Service Management