Initiate an offline signature for a contract request
Initiate an offline signature when a contract has been signed outside Contract Management Pro and record the signed document in Contract Management Pro.
Before you begin
Role required: sn_cm_core.contract_fulfiller
About this task
Note: The Initiate offline signature option is not available for wet signature and electronic signature. For more information, see Send a contract document for signature.
Procedure
-
Navigate to your workspace.
-
Open the contract request where the signature type is offline signature.
-
Select Initiate offline signature.
-
In the confirmation message, select Initiate.
Result
- The contract request state updates to Awaiting signature.
- Signature request emails are not sent to the signatories.
- The status of all signatories is set to Pending.
From this state, only the Upload signed contracts and Cancel signature actions are available.
For offline signatures, you don't need to select signatories while uploading the signed contract. For more information, see Upload a signed contract document.
To cancel the offline signature process, see Cancel the signature process.
Parent Topic:Signature workflow for a contract request
--- title: Initiate an offline signature for a contract request description: Initiate an offline signature when a contract has been signed outside Contract Management Pro and record the signed document in Contract Management Pro. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cncore-initiate-offline-signature-workspace.html release: australia product: Contract Management Pro classification: contract-management-pro topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 keywords: [offline signature, contract request, Contract Management Pro] breadcrumb: [Signature workflow for a contract request, Common contract request tasks, Use, Contract Management Pro, Legal and Contract Operations, Employee Service Management] --- # Initiate an offline signature for a contract request Initiate an offline signature when a contract has been signed outside Contract Management Pro and record the signed document in Contract Management Pro. ## Before you begin Role required: sn\_cm\_core.contract\_fulfiller ## About this task **Note:** The **Initiate offline signature** option is not available for wet signature and electronic signature. For more information, see [Send a contract document for signature](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-send-doc-signature.md). ## Procedure 1. Navigate to your workspace. 2. Open the contract request where the signature type is offline signature. 3. Select **Initiate offline signature**. 4. In the confirmation message, select **Initiate**. ## Result - The contract request state updates to **Awaiting signature**. - Signature request emails are not sent to the signatories. - The status of all signatories is set to **Pending**. From this state, only the **Upload signed contracts** and **Cancel signature** actions are available. For offline signatures, you don't need to select signatories while uploading the signed contract. For more information, see [Upload a signed contract document](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-upload-doc-wsignature.md). To cancel the offline signature process, see [Cancel the signature process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-cancel-a-manual-signature.md). **Parent Topic:**[Signature workflow for a contract request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-signature-workflow.md)
| title | Initiate an offline signature for a contract request |
| description | Initiate an offline signature when a contract has been signed outside Contract Management Pro and record the signed document in Contract Management Pro. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cncore-initiate-offline-signature-workspace.html |
| release | australia |
| product | Contract Management Pro |
| classification | contract-management-pro |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | offline signaturecontract requestContract Management Pro |
| breadcrumb | Signature workflow for a contract requestCommon contract request tasksUseContract Management ProLegal and Contract OperationsEmployee Service Management |