Contract Management Pro reference

Reference topics provide additional information about Contract Management Pro.

Components installed with Contract Management Pro
Several types of components are installed with activation of the Contracts Core application that includes the components for Word Document Templates, including tables and user roles.
Components installed with Contract Workspace
User roles are installed with activation of the Contract Workspace plugin.
Components installed with Analytics Pack for Contract Management Pro
Several types of components are installed with activation of the Analytics Pack for Contract Management Pro plugin, including user roles and scheduled jobs.
Contract request State and Contract document status in Contract Management Pro
Contract requests follow a specific life cycle and move through a series of states in Contract Management Pro. The contract request state and the contract document status are displayed in the State and the Contract status fields on the request record.
Amendment and renewal interaction messages
Reference of the messages shown when an amendment and a renewal interact on the same contract, by scenario, state, and placement.
Signatory roles
Signatory roles define how each participant interacts with a contract document during the signature workflow.
Clause Variation form
Use the Clause Variation new record form to create or modify a clause variation.
Contract Configuration form
Use the Contract Configuration New Record form to create or modify a contract configurations.
Properties installed to configure expiry notifications
There are several properties related to Contracts Core that can be used to configure the number of days before which expiry notification should be sent and the generation of audit certificate.
Properties installed to configure contracts integrations
There are several properties that you can use to configure integrations for Contract Management Pro.
Expiring Contracts Condition form fields
The Expiring Contracts Condition form is used to create a rule or update an existing rule.
Action assignment form
Learn about the fields of the Action Assignment form. Use this form to add the New action button to your workspace.
UFX Add on Event mapping form
The UFX Add on Event mapping form to configure the display of declarative action in your application.
Obligation form
The obligation form provides the details to create or modify an obligation record in Obligation Management.
Obligation Management notifications
Obligation Management uses email notifications to notify obligation fulfiller and obligation users when an obligation task is created, assigned, submitted, approved, or rejected.
Contract Analysis Playbook form
Fields on the Contract Analysis Playbook form define the negotiation guidance for a contract type and the conditions that determine when an external AI tool retrieves it.
Contract analysis playbook tool messages
Messages that the playbook tool returns to an external AI tool when it cannot resolve or return a playbook for a contract. Each message tells the fulfiller how to correct the request.
Contract request ticket page actions
The actions available on a contract request ticket page depend on the paper type and the state of the request. These actions apply in the Employee Center to requested-for and opened-by users who have the contract user role, for both out-of-the-box and custom record producers.
Default availability of out-of-the-box record producers
The out-of-the-box contract request record producers that are enabled by default differ for new customers.
Contract Management Pro glossary
Learn about the terms and concepts used in Contract Management Pro.
Contract Management solutions
Explore the differences between the different contract management solutions offered in ServiceNow - ITAM Contract Management, (Deprecated) Legal Simple Contracts, and Contract Management Pro (CM Pro)

Parent Topic:Contract Management Pro

title	Contract Management Pro reference
description	Reference topics provide additional information about Contract Management Pro.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cncore-ref.html
release	australia
product	Contract Management Pro
classification	contract-management-pro
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	3
keywords	Components installedContract Management ProCM ProRoles in CM ProProperties installed
breadcrumb	Contract Management ProLegal and Contract OperationsEmployee Service Management