Initiate a renewal from a contract record
From an active or expired contract record, initiate a renewal request to extend or replace the contract with a new contract period.
About this task
You can raise a renewal request directly from a contract repository record by selecting Renew in the contract header. This opens a record producer form with the Request type set to Renewal and contract details pre-populated from the original contract.
Before you begin
- Verify the Renew option is enabled for the contract repository record.
- The contract must be in the Active state with an end date, or in the Expired state, with no pending renewal request.
- Contracts with a completed renewal don't have the Renew option available.
Role required: sn_cm_core.contract_fulfiller
Procedure
-
Navigate to the contract repository record of the contract you want to renew.
-
In the contract record header, select Renew.
[Omitted image "cmpro-cntr-renew.png"] Alt text: Initiate renewal request from the contract repository record
-
In the pop-up, select Contract Amendment and Renewal.
The record producer opens. The Request type is set to Renewal and cannot be changed. The Linked contract, Company, Contract type, and Requested for fields are automatically set from the original contract.
-
In the Type of paper list, select Own paper or Third-party paper.
The type of paper determines whether the renewal uses your company's template or a third-party document. Renewal is supported for third-party contracts with a single contract type.
-
Enter the renewal details.
-
In the Renewal start date field, select the date when the renewed contract takes effect.
Enter a start date that is today or a future date. If the original contract has an end date, the start date is automatically set to the day after that end date.
-
In the Renewal end date field, select the date when the renewed contract ends.
The end date must be after the start date.
-
In the Description field, enter details about the renewal.
-
-
Attach contract documents.
- For own paper renewals: Adding documents is optional. Attached documents are classified as supporting documents.
- For third-party paper renewals: Adding documents is required. You must classify the attached document as either a supporting document or the contract type selected.
|
Method |
Actions |
|---|---|
|
Choose a file |
|
|
Drag and drop |
Drag files from your local computer into the browser window to attach them to the request. |
- **Electronic signature**: Signatories sign the contract document electronically through a configured e-signature provider.
- **Wet signature**: Signatories sign the contract document manually. The signed document is uploaded to the contract request.
- **Offline signature**: The contract is signed outside Contract Management Pro. Signature request emails are not sent.
For more information about signature workflows, see [Signature workflow for a contract request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-signature-workflow.md).
-
Add external signatories.
Select the Add signatories check box to expand the signatories section. Adding at least one external signatory is required for own paper renewals and optional for third-party paper renewals.
- To add a signatory, select Add and provide the signatory's details.
- To modify a signatory's information, select the Edit row icon and update the details.
- To remove a signatory, select the Remove row icon on the signatory's row.
-
Save the information to submit later by selecting Save as Draft.
-
Select Submit.
Result
A renewal request is created. The request is automatically linked to the original contract as the parent contract.
- For own paper renewals with all required fields provided, the request is created in the Work in Progress state. Version 1.0 of the renewal document is generated from the template.
- For third-party paper renewals with all required fields provided, the request is created in the New state.
- Internal signatories based on the template are populated in the generated document. For more information, see Define an internal signatory rule.
What to do next
Work on the renewal request to complete the contract lifecycle. For more information, see Work on a renewal request.
Parent Topic:Parent-linked contract requests
---
title: Initiate a renewal from a contract record
description: From an active or expired contract record, initiate a renewal request to extend or replace the contract with a new contract period.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cncore-renew-from-cntr.html
release: australia
product: Contract Management Pro
classification: contract-management-pro
topic_type: task
last_updated: "2026-10-04"
reading_time_minutes: 3
keywords: [Renewal from contract, Contract record, Renew contract]
breadcrumb: [Parent-linked contract requests, Use, Contract Management Pro, Legal and Contract Operations, Employee Service Management]
---
# Initiate a renewal from a contract record
From an active or expired contract record, initiate a renewal request to extend or replace the contract with a new contract period.
## About this task
You can raise a renewal request directly from a contract repository record by selecting **Renew** in the contract header. This opens a record producer form with the **Request type** set to **Renewal** and contract details pre-populated from the original contract.
## Before you begin
- Verify the Renew option is enabled for the contract repository record.
- The contract must be in the Active state with an end date, or in the Expired state, with no pending renewal request.
- Contracts with a completed renewal don't have the **Renew** option available.
Role required: sn\_cm\_core.contract\_fulfiller
## Procedure
1. Navigate to the contract repository record of the contract you want to renew.
2. In the contract record header, select **Renew**.
\[Omitted image "cmpro-cntr-renew.png"\] Alt text: Initiate renewal request from the contract repository record
3. In the pop-up, select **Contract Amendment and Renewal**.
The record producer opens. The **Request type** is set to **Renewal** and cannot be changed. The **Linked contract**, **Company**, **Contract type**, and **Requested for** fields are automatically set from the original contract.
4. In the **Type of paper** list, select **Own paper** or **Third-party paper**.
The type of paper determines whether the renewal uses your company's template or a third-party document. Renewal is supported for third-party contracts with a single contract type.
5. Enter the renewal details.
1. In the **Renewal start date** field, select the date when the renewed contract takes effect.
Enter a start date that is today or a future date. If the original contract has an end date, the start date is automatically set to the day after that end date.
2. In the **Renewal end date** field, select the date when the renewed contract ends.
The end date must be after the start date.
3. In the **Description** field, enter details about the renewal.
6. Attach contract documents.
- For own paper renewals: Adding documents is optional. Attached documents are classified as supporting documents.
- For third-party paper renewals: Adding documents is required. You must classify the attached document as either a supporting document or the contract type selected.
<table><thead><tr><th align="left" id="d263186e227">
Method
</th><th align="left" id="d263186e230">
Actions
</th></tr></thead><tbody><tr><td id="d263186e236">
**Choose a file**
</td><td>
1. Select **Choose a file**.
2. Select the files to attach and select **Open**.
</td></tr><tr><td id="d263186e260">
**Drag and drop**
</td><td>
Drag files from your local computer into the browser window to attach them to the request.
</td></tr></tbody>
</table>7. In the **Signature type** list, select the signature type for the contract document.
- **Electronic signature**: Signatories sign the contract document electronically through a configured e-signature provider.
- **Wet signature**: Signatories sign the contract document manually. The signed document is uploaded to the contract request.
- **Offline signature**: The contract is signed outside Contract Management Pro. Signature request emails are not sent.
For more information about signature workflows, see [Signature workflow for a contract request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-signature-workflow.md).
8. Add external signatories.
Select the **Add signatories** check box to expand the signatories section. Adding at least one external signatory is required for own paper renewals and optional for third-party paper renewals.
- To add a signatory, select **Add** and provide the signatory's details.
- To modify a signatory's information, select the Edit row icon and update the details.
- To remove a signatory, select the Remove row icon on the signatory's row.
9. Save the information to submit later by selecting **Save as Draft**.
10. Select **Submit**.
## Result
A renewal request is created. The request is automatically linked to the original contract as the parent contract.
- For own paper renewals with all required fields provided, the request is created in the Work in Progress state. Version 1.0 of the renewal document is generated from the template.
- For third-party paper renewals with all required fields provided, the request is created in the New state.
- Internal signatories based on the template are populated in the generated document. For more information, see [Define an internal signatory rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-define-internal-signers-rule.md).
## What to do next
Work on the renewal request to complete the contract lifecycle. For more information, see [Work on a renewal request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-renewal-fulfiller.md).
**Parent Topic:**[Parent-linked contract requests](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-initiate-contract.md)
| title | Initiate a renewal from a contract record |
| description | From an active or expired contract record, initiate a renewal request to extend or replace the contract with a new contract period. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cncore-renew-from-cntr.html |
| release | australia |
| product | Contract Management Pro |
| classification | contract-management-pro |
| topic_type | task |
| last_updated | 2026-10-04 |
| reading_time_minutes | 3 |
| keywords | Renewal from contractContract recordRenew contract |
| breadcrumb | Parent-linked contract requestsUseContract Management ProLegal and Contract OperationsEmployee Service Management |