Review contract document

---
title: Review contract document
description: Review contract documents using AI-powered analysis or manual review to identify non-compliant terms, remediate them using clause library and validate before execution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contract-management-pro/cncore-review-methods-land.html
release: australia
product: Contract Management Pro
classification: contract-management-pro
topic_type: concept
last_updated: "2026-08-14"
reading_time_minutes: 2
keywords: [Contract review, AI contract analysis, Expert review, Manual review, Contract compliance, Otto Contract Management]
audience: [sn\_cm\_core.contract\_fulfiller, sn\_cm\_core.contract\_reviewer]
breadcrumb: [Common contract request tasks, Use, Contract Management Pro, Legal and Contract Operations, Employee Service Management]
---

# Review contract document

Review contract documents using AI-powered analysis or manual review to identify non-compliant terms, remediate them using clause library and validate before execution.

Contract review verifies that contract documents meet your organization's standards, include required clauses, and comply with legal and business requirements.

## Contract analysis using ServiceNow Otto for Contract Management Pro

Use AI-powered analysis to verify contract compliance against standard templates, identify missing required clauses, or perform initial screening before manual review.

For more information, see [Contract review using ServiceNow Otto for Contract Management Pro](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-NA-review-land.md).

## Contract negotiation using an external AI tool

Contract fulfillers can negotiate contract documents in an external AI tool that retrieves negotiation playbooks from Contract Management Pro through the Contract Management Pro MCP Server. The AI tool proposes redlines based on your organization's approved playbook guidance. Use this method to:

For more information, see [Contract review using external AI tool](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cmpro-negotiate-contract.md).

## Manual internal review

Manual internal review involves assigning contract documents to internal subject matter experts for detailed human review. Reviewers provide feedback, request additional information, and validate complex contract terms.

For more information, see [Manual internal review](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-expert-review.md).

-   **[Contract review using ServiceNow Otto for Contract Management Pro](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-NA-review-land.md)**  
As a contract fulfiller, you can analyze your contract documents and identify non-standard or missing clauses from the AI contextual side panel by using the ServiceNow Otto for Contract Management Pro application.
-   **[Contract review using external AI tool](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cmpro-negotiate-contract.md)**  
Review a contract document in a connected external AI tool that retrieves the applicable contract analysis playbook from Contract Management Pro and proposes redlines based on that guidance.
-   **[Manual internal review](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-expert-review.md)**  
Assign contract documents to internal subject matter experts for detailed manual review. Experts can add review tasks, provide feedback, request additional information, and validate contract terms.

**Parent Topic:**[Common contract request tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-common-contract-req-tasks.md)