Modify own paper contract request

task australia Updated Oct 4, 2026 1 min read cncore-sa-own-paper-edit.md
Raw file servicenow.com

As a requester, modify the own paper contract request.

Before you begin

Role required: sn_cm_core.contract_user

About this task

Note the following:

  • You can modify a request until it is in the Draft or Work in progress state.
  • You can’t modify the Type of paper field.

Procedure

  1. Navigate to All > Employee Center.

  2. Select My Requests from the header.

  3. Select the request that you want to edit.

  4. On the request page, from the Actions menu, select Edit Request.

  5. Edit the fields that you want to modify.

  6. Select Save to update the record.

Result

  • Based on the change in values in the request form, the contract document is updated as follows:
    • The correct contract template is used based on contract template rules. For example, The contract template rules can be defined for specific countries. If a change is made in the Country value, the contract document is updated per the contract template defined for the updated value of the country.
    • Metadata and signatory information is replaced with data from the modified request.
    • Content is inserted in the clauses in the contract document per the clause variation rules.
  • A new document revision is created and the file name is appended with the version number.

Parent Topic:Submit a standalone own paper contract request

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