Submit a standalone own paper contract request

task australia Updated Oct 4, 2026 4 min read cncore-sa-own-paper.md
Raw file servicenow.com

Submit a new own paper contract request using a record producer form from Employee Center or a contract listing page without linking to a parent record.

Before you begin

Before submitting a contract request, verify that the following configurations are completed and active:

  • Contract type
  • Published contract template
  • Contract template rule

For more information, see Create a contract type, Configure templates for a contract requests, and Configure contract template rules.

Role required: sn_cm_core.contract_user or sn_cm_core.contract_fulfiller

About this task

Own paper contracts are created using your company's predefined templates. The record producer form guides you through entering all required contract details. You can save your work as a draft and return to complete it later.

Procedure

  1. Navigate to the contract request form.

Entry point

Navigation

Employee Center (sn_cm_core.contract_user)
  1. Navigate to All > Employee Center.
  2. Navigate to Help center > Contracts.
  3. Select Contract request.

Contract Workspace (sn_cm_core.contract_fulfiller)
  1. Navigate to a contract request listing page. You can access the list page either from the widgets on the Contract Workspace landing page or by opening the contract request list directly and selecting categories under it.
  2. Select New.
  3. In the pop-up, select Contract request.
2. In the **Requested for** field, verify or update the user for whom the contract is being requested. 
This field is automatically populated with your name.

  1. In the Type of paper list, select Own Paper - Company template is automatically applied.

  2. In the Contract party type list, select the type of party you are contracting with.

    Options include Customer, Supplier, or other party types configured by your administrator.

  3. In the Purpose of the contract field, enter a brief description of the contract purpose.

  4. In the Company list, select the company for which the contract is being created.

  5. In the Address field, enter the address associated with the contract.

  6. In the Country list, select the country.

  7. In the Contract type list, select the type of contract.

    Note: Only active contract types are displayed in the list.

  8. In the Contract start date field, enter a future date as the contract start date.

  9. In the Contract end date field, specify the contract end date.

    The end date must be later than the start date.

  10. Attach supporting documents.

    Adding documents is optional for own paper requests. Attached documents are classified as supporting documents.

Method

Actions

Choose a file
  1. Select Choose a file.
  2. Select the files to attach and select Open.

Drag and drop

Drag files from your local computer into the browser window to attach them to the request.
13. In the **Signature type** list, select the signature type for the contract document. 
-   **Electronic signature**: Signatories sign the contract document electronically through a configured e-signature provider.
-   **Wet signature**: Signatories sign the contract document manually. The signed document is uploaded to the contract request.
-   **Offline signature**: The contract is signed outside Contract Management Pro. Signature request emails are not sent.
For more information about signature workflows, see [Signature workflow for a contract request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contract-management-pro/cncore-signature-workflow.md).

  1. Add external signatories.

    Adding at least one external signatory is required for own paper requests.

    • To add a signatory, select Add and provide the signatory's details.
    • To modify a signatory's information, select the Edit row icon and update the details.
    • To remove a signatory, select the Remove row icon on the signatory's row.

  2. Save the information to submit later by selecting Save as Draft.

    Note: If the contract type is deactivated when the request is saved as draft, the inactive contract type is not included in the list. You must select an active contract type before submitting the request.

  3. Select Submit.

Result

A contract request is created and opens in a new tab.

  • If all required fields are provided, the request is created in the Work in Progress state. Version 1.0 of the contract document is generated from the template.
  • If required details are incomplete, the request is created in the Draft state. You can complete the remaining details to move the request forward.
  • Internal signatories based on the template are populated in the generated document. For more information, see Define an internal signatory rule.

What to do next

Work on the contract request to complete the contract lifecycle. For more information, see Work on self-served contract requests as a contract user and Work on requests as a contract fulfiller.

  • Modify own paper contract request
    As a requester, modify the own paper contract request.
  • Review a contract document
    As a contract user, review a contract document and submit a change request to the contract fulfiller if changes are required in the contract document.
  • Manage signature in own-paper requests
    Send a finalized contract document to the specified signatories for signature, and manage the signature request by resending, uploading a signed contract, or canceling the request.

Parent Topic:Standalone contract requests

Keywords standalone contract requestrecord producerown paper
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